Location
Jefferson City, MO | United States
Job description
Full Time
Available Shifts:
- Monday – Friday, 8:00 am – 5:00 pm
- Monday – Friday, 3:30 pm – 12:00 am (10% shift differential paid from 6:00 pm – 12:00 am)
Pay Range: $12.30/hr.
JOB RESPONSIBILITIES:
- Provide responsive customer services to all stakeholders.
- Process applications and referrals.
- Establish new case records into the system.
- Researches and assess cases for necessary actions.
- Initiate locating activities for noncustodial parents.
- Document initiate activities into the system.
- Accurately completes necessary documentation and data entry activities in all systems.
- Regularly communicates and updates the Supervisor/Lead on case status and production issues.
- Maintain an accuracy rate of 95 percent.
- Ensures the confidentiality and security of all case information.
- Meets all standards established for this position.
- Performs other duties as may be assigned by management.
EDUCATION/EXPERIENCE:
- High School Diploma or GED required
- 2 years of data entry experience
- Excellent organizational, written, and verbal communication skills
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment
- Ability to successfully execute many complex tasks simultaneously
- Ability to work as a team member, as well as independently.
Job tags
Salary
