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Location

Gulfport, MS | United States

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Job description

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.

How you'll make an impact

The Senior Worker's Compensation Claims Adjuster ensures claims are fairly and accurately investigated and evaluated in accordance with established timelines, customer service standards and quality standards. Responsible for coverage and damages analysis including the ability to negotiate and complete settlements fairly and equitably with all parties.

Primary Responsibilities:

• Investigates, determines coverage of loss and adjusts all elements of assigned claims.
• Interviews clients and witnesses to gather pertinent information regarding claim.
• Inspects damage of properties or injury of persons involved.
• Examines photographs, video surveillance, audio clips, statements and all other documentation related to the claim.
• Evaluates the extent of damage and comparable compensation requirements.
• Researches and verifies insurance policy coverage.
• Documents all findings in concise claims reports and presents claims to insurance companies.
• Negotiates with claimants to settle claims and issue payouts.
• Explains coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements or office space.
• Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.
• Identifies suspicious losses and assists insurance companies with the investigation and reporting.
• Regular and reliable attendance required.
• Overnight travel is required at times.
• Other duties as assigned by management.

About you

Required: High school diploma and 5 years related claims experience required. Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements. Extensive knowledge of accepted industry standards and practices. Computer experience with related claims and business software.

Preferred: Bachelor's degree preferred.

Behaviors: Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges. Analytical skill necessary to make decisions and resolve complex issues inherent in handling losses. Ability to successfully negotiate the settlement and disposition of serious claims including the ability to interpret related documentation.

About Arthur J. Gallagher & Co.

At Arthur J. Gallagher, we fiercely protect our culture. Without it, we are just another company. Every day we live by, "The Gallagher Way", 25 business tenets from which we draw our strength. A multi-national, multi-billion dollar insurance brokerage and risk management services firm, our employees are fueled by teamwork, creativity, responsiveness and doing the right thing simply because it's the right thing.

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