Location
Irvine, CA | United States
Job description
Job Summary: As a Benefits Specialist, you will be responsible for overseeing the implementation and administration of employee benefit programs within the Company. Your primary focus will be to ensure that employees consume benefits optimally that align with the company's strategic objectives and meet legal requirements. Customer Service is a key driver of this position to ensure all employees are completely satisfied with the Benefits direction and information provided.The Benefits Specialist will assist Employees in navigating Technologent’s benefit policies and compliance needs. This role will split their time between backend administration and front-facing employee inquiries.
Well versed in all things benefits and compliance, the successful Benefits Specialist has worked in multi-state, fast-paced and collaborative environments and enjoys being a point of contact for Employees at all levels. The ideal candidate brings benefits administration experience, a strong desire for proactivity and exceptional Customer Service.
This is an onsite position in our Irvine, CA office.
Responsibilities: - Customer Service
- Respond to Employee inquiries via phone, email, and chat in a professional and timely manner.
- Handle Employee concerns and issues with their Benefits and ensure satisfaction.
- Maintain accurate records of Employee interactions and transactions.
- Collaborate with other team members to ensure a seamless Employee experience.
- Provide feedback to management on Employee concerns and suggestions for improvement.
- Stay up-to-date on benefits knowledge and company policies.
- Benefits Program Management
- Support, implement, and manage employee benefit programs, including health insurance, retirement plans, wellness initiatives, disability coverage, and supplemental benefits.
- Stay updated on industry trends and regulatory changes to ensure compliance with local, state, and federal laws, including ERISA, HIPAA, ACA, and other relevant regulations.
- Collaborate with insurance brokers, benefit providers, and HR team to collaborate on the development and review of benefit plans, contracts, and agreements.
- Employee Education and Communication
- Educate employees on available benefits, policies, and procedures.
- Create and deliver clear, concise, and engaging communication materials including handbooks, brochures, websites, and presentations.
- Conduct regular employee workshops and training sessions to answer questions and address concerns related to benefits programs.
- Benefits Administration
- Handling benefit enrollment and changes, including coordinating Open Enrollment periods.
- Oversee the day-to-day management of employee benefits, ensuring accurate and timely administration, enrollment, and record-keeping.
- Serve as a point of contact for employees regarding benefit-related inquiries, problem-solving, and issue resolution.
- Collaborate with HRIS team to ensure accurate and up-to-date benefit plan information in HRIS systems.
- Ensure terminated employes are placed on COBRA as defined by federal and state laws.
- Compliance and Reporting
- Monitor and audit benefit plans for compliance with regulatory requirements.
- Prepare and submit required reports, filings, and disclosures, including Form 5500, 1095-C, and other benefit related filings.
- Coordinate annual benefit plan audits and assist with the preparation of financial statements related to benefits.
- Support the data collection, messaging, and submission for such events as California Pay Transparency Act, reporting of Veterans employed, reporting of Women and Minorities employed, etc.
- Data Analysis and Cost Management
- Analyze benefit program costs, utilization, and effectiveness to make data-driven recommendations for program enhancements.
- Conduct benchmarking studies to evaluate the competitiveness of the company's benefit plans.
- Identify cost-saving opportunities and participate in the design and implementation of cost containment strategies.
- Submit monthly billing statements to Accounts Payable after reconciliation of plan payments against employes plan selections defined within ADP.
Requirements: - Strong knowledge of benefit laws, regulations, and industry best practices.
- Excellent presentation skills to help delivery Employee and Manager training.
- Excellent communication skills with the ability to relay complex benefit information to employees.
- Proficient in using and navigating within a human resources management software and services; preferably ADP.
- Attention to detail, strong analytical skills, and excellent problem-solving abilities.
- Ability to handle confidential and sensitive information with utmost discretion.
Education and/or Experience: - Bachelor's degree in HR Management or relevant work experience.
- Preferred 5+ years of experience as a Benefits Specialist or related HR role.
- Holds Human Resources credentials, preferably SHRM CSP
Language Skills: - Proficient in English
- Effective communication and people skills.
Salary: - $75,000 - $100,000 (dependent on experience).
- Pay will be based on several variables that are unique to each candidate, including but not limited to, job-related skills, experience, relevant education, or training, etc.
Benefits: - Technologent offers a competitive compensation package, including health insurance, retirement plans, Flex Time, holiday paid time off, and opportunities for professional growth and development. We value a positive and inclusive workplace culture and believe in recognizing and rewarding hard work and dedication.
Technologent is an Equal Opportunity Employer -- EEO/AA Employer/Vet/Disabled -- for reasonable accommodations, please contact us at
[email protected] Technologent is a Global Provider of Edge-to-Edge℠ Information Technology Solutions and Services for Fortune 1000 and SMB companies. We offer a unique blend of business practices that are aligned to solve for top CIO concerns. Our core competencies focus on data center infrastructure, business continuity, data protection, service automation and orchestration, continuous intelligence, monitoring, connectivity, collaboration and cybersecurity. These practices are supported by our professional services, digital transformation services and financial services offerings. By providing custom solutions and services designed to fit your business needs, we enable your organization to be more agile, responsive and competitive. Technologent empowers your company to ascend to the next level in IT.
Headquartered in Irvine, CA, Technologent has offices throughout the US and proudly serves clients around the world. When partnering with Technologent, organizations benefit from the highest caliber of professionals, committed to delivering exceptional business outcomes backed by unmatched service and support.
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