---

---

Location

Maitland, FL | United States

---

Job description

All the benefits and perks you need for you and your family: 

• Benefits from Day One
• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
• Pet Insurance*
• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you: 

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-time/Day

Shift : Monday-Thursday 8am-5pm and Fridays 8am-2pm *NO WEEKEND & HOLIDAYS

Location: Maitland, FL 900 WINDERLEY PL, Maitland, 32751 ( ON SITE ROLE )

Job Summary:

The Document Support Representative, under general supervision, is responsible for daily retrieval and delivery of mail and other documents used by Patient Financial Services. Performs courier functions at Maitland and Orlando campuses for PA/PFS as scheduled or requested by Supervisor. Receives and sorts incoming mail daily ensuring all correspondence, interoffice or external, is routed appropriately and efficiently. Prepares batch bills for mailing to insurance payers by matching with primary payer EOBs, medical records and other documents required by payer for proper reimbursement. Scans documents to appropriate patient account, meeting or exceeding department standards for productivity and accuracy. Adheres to AdventHealth Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

You Will Be Responsible For:

• THIS POSITION REQUIRES HEAVY PHONE USEAGE
• Demonstrates, through behavior, AdventHealth’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
• Performs courier functions at Maitland and Orlando campuses for PA/PFS as scheduled or requested by Supervisor.
• Receives and sorts incoming mail daily ensuring all correspondence, interoffice or external, is routed appropriately and efficiently. Meets or exceeds department standard for timeliness and accuracy.
• Reviews and codes correspondence within specified time frame and identifies payer and patient account number to ensure proper identification.
• Prepares batch bills for mailing to insurance payers by matching with primary payer EOBs, medical records and other documents required by payer for proper reimbursement. Enters data to track batch bills sent by certified mail.
• Scans documents to appropriate patient account, meeting or exceeding department standards for productivity and accuracy.

Qualifications What You Will Need: Required:

• Ability to use discretion when discussing employee/patient related issues that are confidential in nature 
• Ability to be responsive to ever-changing matrix of hospital needs and act accordingly 
• Self-motivator, quick thinker
• Ability to communicate professionally and effectively in English, both verbally and in writing

Preferred:

• High School diploma or GED

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location. Create a Job Alert for Similar Jobs

About AdventHealth

At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.

Connections working at AdventHealth More Jobs from This Employer Return to Search Results

---

Job tags

---

---

Salary