---

---

Location

Frederick, MD | United States

---

Job description

Job Description: PLEASE READ THIS JOB DESCRIPTION THOROUGHLY. THE HOURS/DAYS OF AVAILABILITY ARE NON-NEGOTIABLE. PLEASE ENSURE YOUR SUBMITTALS CAN MEET THESE REQUIREMENTS.

Contractor pay rate is $20 plus 65.5 cents per mile
Direct Hire Pay Rate (if there is an available opening): $20.67 plus mileage
Bill rate not to exceed 28.80 or 44% markup over pay rate

Summary Description:
NCR Field Service Technician (Customer Engineer level 1) associates provide installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction. In this role, you will have ownership of customer problems or incidents until the situation has been resolved to the customer's satisfaction and or in compliance with agreed upon Service Level Agreements. You will perform work on products and services of low complexity, specifically financial/ATM products and services.

Key Areas of Responsibility
Provide installation, maintenance and repairs on Financial/ATM (first-line maintenance) equipment and other electromechanical equipment at various locations within an assigned territory/region.
Provide continuity of customer operations and high levels of customer satisfaction

Basic Qualifications:
To be considered for this position, you must have ONE of the following:
High school diploma or GED and at least some knowledge of PC repair experience in a customer field environment.
2-year degree in electronics or computer technology
Previous Military experience

Mandatory Qualifications:
Must be a local candidate.
Must be authorized to work in the U.S.
Must have a valid driver's license.
Must pass comprehensive background check including credit check, criminal, driving record, and drug screen.
Must have the ability to carrying and lifting a tool kit/parts of varying weights (1- 50 lbs.) and prolonged travel as needed
Must have a laptop or tablet for training purposes
Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-call.
Preferred Qualifications:
A+ certification
2 year degree in electronics or computer technology
High school diploma or GED and at least 6 months of hands-on POS/ATM repair experience in a customer field environment
High school diploma or GED and at least 6 months of PC repair experience in a customer field environment.
Additional Sills:

---

Job tags

---

---

Salary