Southern Veterinary Partners
Location
Worcester, MA | United States
Job description
Veterinary Urgent Care Center (VUCC), a leader in urgent care for pets in the Northeast since 2017, is searching for a Hospital Manager for our Worcester location scheduled to open in May!
VUCC’S Mission, Vision, Values
Veterinary Urgent Care Center’s mission is to change veterinary medicine for the better, both for our patients and pet owners, and for the talented women and men who make this
profession their life’s work. We firmly believe that changes need to happen in the veterinary field to keep and attract the best talent into our industry. We respect you, the person, over anything else, and have created a culture that supports our teammates through the good and bad days we all experience in veterinary medicine. We deliver on our mission and build towards our vision with a set of values that we strive to live by every day. These values are core to how we work, act, and interact with each other.
- Authenticity matters… What you see is what you get with us! We treat others the way they want to be treated and understand that not every day is going to be someone’s best.
- We support, listen, extend a hand and keep it real with our teammates.
- Respect is earned and expected… We may not always agree, but we do so with a deep respect for one another. Respect is expected from everyone within our practice. We have a zero tolerance policy for bullying, name calling, negative treatment of others, or anything that doesn’t fit into the criteria of our core values.
- Compassion goes a long way… Everybody’s situation is different and we show people grace for whatever is happening in their lives. If you are going through situations in your life, our team will work with you, without judgment, to grant you the space or support to get through life’s challenges.
- Balance is more important than ever… We know that there is more to life than just work. We understand the challenges that come from veterinary medicine, and we have developed a model that gives you the support and time off you need to prevent burnout.
- You have a voice here… We welcome your thoughts and ideas and are always willing to listen and learn. Communication is key in all of our interactions, so speak up!
The Hospital Manager is responsible for all aspects of operations and people management within our fast-paced urgent care hospital. We are the bridge between general practice and emergency medicine, so every day will be different and you must be willing to manage a fast- paced environment. The main responsibilities of the Hospital Manager center around overall
hospital management, HR functions including hiring/staffing, training, performance management, and instituting/maintaining compliance with our Mission, Vision and Values.
Job Responsibilities:
- Creating and maintaining a healthy and engaged hospital culture
- Successful management of all aspects of people development from training and onboarding to continued career development of our valued teammates
- Staffing of the hospital and communication with team
- Partnership with clients, ensuring a positive experience for them and their pets
- Proactively addressing client concerns as they arise
- Representing the hospital in the community through participation in local events, as needed
- Meeting and exceeding agreed upon business goals and objectives
- Managing inventory and daily needs of hospital
Requirements:
- Previous P&L management experience preferred
- Experience with recruiting, interviewing and selecting high quality teammates
- Excellent communication skills with demonstrated success tailoring messages to various audiences
- Conflict management skills
- Experience leading a diverse workforce and establishing a positive work culture
- Experience leading in a customer focused veterinary practice
- Competitive Salary
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Short Term Disability
- Paid Time Off (Vacation & Public Holidays)
- SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
- Teladoc- FREE doctor access 24/7
- Discounted Veterinary Care
- EAP (Employee Assistance Program)
- A large network of over 5,000 veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
- Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people!
Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8,000 employees nationwide. The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s “Most Loved Workplaces” list in 2022. Additionally, we have ranked among Inc. 5000’s List of "Fastest Growing Companies in America" (2018, 2019, 2020, 2021, and 2022) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (2017, 2018, 2019, 2020, and 2021).
VUCC provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.
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