Delta Hotels by Marriott - Detroit Metro Airport Romulus, MI
Location
Romulus, MI | United States
Job description
We're looking for a houseperson with excellent people skills who is motivated and attentive to provide our guests with a memorable experience at our hotel. We need a multi-talented individual who can perform a variety of tasks. Responsibilities include keeping hotel public areas clean such as hallways, meeting rooms, and lobbies. You will also make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and completing any special projects as directed by housekeeping managers. Our ideal candidate has one or more years of previous experience in a houseperson or housekeeping role, and a strong commitment to excellent customer service. If this sounds like an exciting opportunity, please apply now!
Responsibilities:
- Anticipate, listen intently, and respond quickly to visitors' requirements to provide the best quality of service
- Bring requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms
- Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
- Restock linen supply on each floor by transporting clean linen to the housekeeping storage facilities
- Begin each shift by visiting assigned floors and collect trash, dirty linen, and other materials as instructed by management
Qualifications:
- Strong knowledge of cleaning techniques and products
- Possesses a strong work ethic with exemplary organizational, time management, and communication skills
- Must have graduated high school or received an equivalent certification (GED)
- Must have 1 or more years experience as a houseperson, housekeeper, or similar position in hospitality field
- This role requires a strong emphasis on putting the guest first and providing exceptional customer service
About Company:
Delta Hotels by Marriott creates a seamless travel experience in more than 90 locations across North America, Asia, Europe, the Middle East, Central America, and the Caribbean. Delta Hotels focuses on the details that truly matter, delivering a streamlined and flawless stay for its guests every time.
Job tags
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