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Location

Greenwood Village, CO | United States

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Job description

This position will serve as a highly flexible primary point of contact for IT issues and contribute to desktop/laptop/Azure/Active Directory setup and maintenance. While a major component of the responsibility for this role will be focused on supporting the Griffis Residential Corporate Office, some energy will also be devoted to supporting our remote sites.

• Ensuring optimal operation for all Griffis Residential Information Technology products, including, but not limited to, desktops, laptops, telecom, networking, and applications/software.
• Procure, set up, and inventory IT equipment as needed.
• Troubleshoot IT issues and coordinate with our Managed Service Provider.

• Associate’s degree or above in computer science, information systems, or related field is preferred.
• 3-5 years of prior experience working on a Helpdesk, in IT, or similar technical function.
• Experience with virtual desktop environments (VMware, Azure) on Windows and Macintosh operating systems will be critical to this role. Azure Virtual Desktops is our future direction, while Vmware Horizons is our current virtual desktop platform.
• Experience with switches, routers, and network configurations is required.
• Experience with Active Directory security is critical.
• Strong familiarity with desktop and laptop hardware and software setups.
• Excellent customer service, communication, and problem-solving skills while maintaining an anchor in cyber security.
• Pluses include certifications from Microsoft and/or CompTIA and experience with networking, Cloud resources (OneDrive, Dropbox), telecom, and personal devices (tablets/phones).

 

Additional Qualifications/Skills:

• Excellent problem-solving and troubleshooting skills.
• The ability to communicate technical information in an accessible manner to non-technical employees.
• A process improvement mindset.
• Software maintenance and testing capability.
• Vendor relations.
• Basic knowledge of networking principles and operating systems.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Customer-service focus.
• Collaborative mindset.
• Hands-on problem-solving ability.

 

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

 

Perks/Benefits:

At GR we recognize that exceptional people need exceptional rewards. Beyond our competitive total compensation packages, your schedule at GR will provide you with a quality of life that is difficult to achieve within hospitality or hotel roles. Additionally, our benefits package reflects our respect for workplace contributions, professional goals and personal priorities.

 

Griffis Residential offers the following benefits to full time Associates:

 

• 11 paid holidays per year including floating holidays
• Up to 16 hours of volunteer time off
• Minimum of 120 hours (3 weeks) of paid time off (PTO) accrual starting immediately for new hires
• Medical insurance program options
• Dental insurance
• Vision insurance
• Flexible Spending Accounts and Health Savings Accounts
• Company paid Basic Life/AD&D insurance for Associate (1x your annual base earnings up to a maximum of $350,000)
• Voluntary Life/AD&D insurance for Associate, spouse, and children
• Company paid short and long term disability program
• Group accident insurance, critical illness insurance, hospital care plan
• Employee Assistance Program (EAP)
• Paid New Parent Leave (up to 6 weeks of 100% wage replacement for primary caregivers and 2 weeks 100% wage replacement for secondary caregiver)
• Generous tuition reimbursement up to $5,250 per year
• Associate Referral Award Program of $1,000
• PTO Donation Program
• PTO Exchange for Student Loan Repayment Program
• Wellness Program including reimbursement for fitness and mindfulness memberships/subscriptions
• Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items
• Associate Recognition Programs
• Griffis Residential 401K Retirement Savings Plan with company match
• Onsite Associate Bonus Program
• Corporate Associate Bonus Program
• Rental Discount of 20%-50%

 

California Applicants please click  here to see our Caliornia Job Applicant Privacy Notice. 

 

USD $75,000.00/Yr.
USD $90,000.00/Yr.

3/11/2024

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Job tags

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Salary