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Manager of Customer Support


Location

Omaha, NE | United States


Job description

Manager of Customer Support: 

As the Manager of Customer Support you are responsible for designing, implementing, and centralizing processes, tools, and strategies. 

Are you ready to expand your career and become a manager within a great company located here in the Omaha, NE metro area? Reach out today to learn more about the Manager of Customer Support! 

Responsibilities of the Manager of Customer Support: 
- Implement and maintain tiered service levels 
- Utilize technology to streamline operations to enhance efficiency 
- Oversee the resolution of escalated customer issues 
- Ensuring complex problems are addressed 
- Work closely with cross-functional teams to find solutions 
- Establish effective communication channels 
- Implement strategies to accommodate customer growth and increase scale 
- Other tasks assigned as the Manager of Customer Support 

Do you have experience supervising employees? Do you want to advance your career? Apply today to learn more about the Manager of Customer Support. 

Call or text (Brooke) 402-415-0962


Job tags

Permanent employmentFull time


Salary

$80k - $100k

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