Location
Ridgeville, SC | United States
Job description
We are people who want to make a difference.
Everything we do starts with people. It’s what makes us different from all other car companies. If you share our belief in the power of people and our passion for human-centric innovation, you will thrive together with brilliant, like-minded colleagues who are committed to making a true difference?
Repair Method Workshop Intern
Ridgeville, SC
- We are looking for individuals who have the ambition to not only develop as a leader but also to work in a cross-functional and global environment. The Volvo Cars USA Aftersales Business is a division of the Customer Service area. Our mission is to enable a hassle-free consumer experience and drive loyalty by delivering a personal, sustainable and safe service experience through high quality and cost-efficient premium service operations. In support of this mission, we are responsible for maximizing all Customer Service revenue channels, drive best-in-class service retention, optimize operational dealer processes, and ensure a digitized hassle-free consumer experience.
- The Mahwah Repair Methods Workshop Intern will be involved and assisting in the daily tasks of the workshop. This will include the servicing and repair of Volvo vehicles. Along with these tasks, this individual will need to develop a presentation for the enhancement of the processing of our CBV and TEST vehicles. This presentation should include the current process and recommendations for enhancing/streamlining the process. This internship will allow for the utilization of learned skills at college along with the learning of new “on-the-job” skills that will enhance the overall development of the individual. We’re anticipating this intern currently enrolled or graduating with a mechanical engineering, automotive technology or related engineering discipline.
- Workshop daily morning meeting
- Assist parts with workshop preparation for the day
- Assist with greeting workshop customers that arrive and check-in utilizing digital process
- Assist technicians with daily diagnostics/service work while utilizing digital process
- Processing of our CBV/TEST vehicles for delivery
- Management – Paperwork, invoicing, business process, reporting, workshop structure
- Parts management – parts ordering, returning, organization, inventory, special tools
- Workshop support – workshop organization, equipment check, 5S concept, Volvo simplified service
- What you will bring to Volvo:
- Can keep up with a fast-paced environment
- Ability to multi-task
- Team player
- Effective communication
- Problem solving & decision making
- What Intern Will Gain :
- Intern will gain real-time real-world experience in a fast-paced workshop environment and have the opportunity to be a parts of each moving component of the daily routine, from joining the technician in their work bay, to processing CBV/TEST vehicles for delivery, to reviewing management processes and overseeing the operation
- This is a great opportunity to join a career-boosting 10-week program designed around your potential. You will have the opportunity to support different tasks and projects which include weekly learning sessions on various areas in the organization, individual career development supported by your manager and other department team members, out-of-the-office as well as virtual activities and fun-competitive events supported by the People Experience team.
- Overview of Projects & Responsibilities:
- See “A day in the life” section
Who are we?
Everything we do starts with people. Our purpose is to provide freedom to move, in a personal, sustainable and safe way. We are committed to simplifying our customers’ lives by offering better technology solutions that improve their impact on the world and bringing the most advanced mobility innovations to protect them, their loved ones and the people around them.
Volvo Cars’ continued success is the result of a collaborative, diverse, and inclusive working environment. The people of Volvo Cars are committed to making a difference in our world. Today, we are one of the most well-known and respected car brands, with over 40,000 employees across the globe. We believe in bringing out the best in each other and harnessing the true power of people. At Volvo Cars your career is designed around your talents and aspirations so you can reach your full potential. Join us on a journey of a lifetime as we create safety, autonomous driving and electrification technologies of tomorrow.
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