Oak View Group
Location
Nampa, ID | United States
Job description
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.
We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:
More information at OakViewGroup.com , and follow OVG on Facebook , Instagram , Twitter , and LinkedIn .
Undersupervision of Sales & Marketing Manager, and Events Manager responsible for ticketsales and customerservice for all ticketed events at the Nampa Civic Center.
This role will pay an hourly wage of $14.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
The Nampa Civic Center offers 28,000 square feet of inviting and flexible event space for meetings and has a 640 theater for performances. We are an OVG360 Facility.
Know and understand the operations of the Paciolan ticketing system
Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
Know and understand seating charts and configurations of the DLTCC
Perform transactionsfor all events on the ticketing system with efficiency and accuracy
Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
Communicate and satisfy patrons with world class customerservice
Operate phone and address call in patrons’ requestsforinformation
Reconcile all moniesreceived from ticketsales
Maintain confidentiality
Additional duties may be assigned by Sales & Marketing Manager or Events Manager
Ability to multitask in a fast‐paced environment
Familiarity with Windows based computers
Possess excellent customerservice skills
Experience working with the public and cash
Ability to work independently and as a productive member of a team
Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours
Must be able to work in a loud noise environment
Must be over 18 years or older
Strong verbal communication skillsin the English language (Spanish is a plus)
Proven ability to work well with all levels of management
Strong analytical and problem‐solving skills
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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