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Account Manager - Commercial Lines Insurance


Insurance Office of America


Location

Gainesville, GA | United States


Job description

Description

Position at Insurance Office of America

 

 

Title: Account Manager - Commercial Lines

 

Welcome to Insurance Office of America – one of the nation’s largest and premier privately held insurance agencies! Recognized as a Top Workplaces USA Award winner, IOA’s commitment to both a rewarding culture and employee satisfaction is unwavering. Prioritizing a strong work/life balance, personal and professional growth, competitive benefits, and giving back to our community aren’t just clichés here – they’re a part of who we are. With a growing workforce and over 60 office locations across the US and Northern Ireland, we can confidently serve our clients with an unmatched standard of excellence.

 

Want to learn more? Complete the application below and one of our talented recruiters will be ready to answer any other questions you may have. 

 

Job Summary 

Working in conjunction with Account Executive (AE) or Producer and following established industry and company guidelines; responsible for managing an assigned book of business; increasing account retention and new business support; and meeting all performance requirements regarding production, quality, and ensuring that no liability associated with errors and omissions occur. Responsible for strategic coordination and execution of day- to-day administrative and customer service activities for assigned accounts, and capable of resolving complex customer service problems, showing the ability for critical thinking and thought process in taking the next step in the best interest of the client, carrier partner and IOA.

 

What You’ll Do: 

 

 

What We’re Looking For: 

3+ years of account management experience; or 5+ years related experience in the insurance industry

Has a through working knowledge of insurance brokerage business and assigned clients’ needs

All required active licensing

At least one professional designation preferred, such as CIC or equivalent

Strong analytical, problem solving and decision making skills

Exceptional customer service skills

Excellent multi-tasking, organizational, and prioritization skills

Outstanding verbal/written communication skills

Ability to perform large work volumes with high degrees of accuracy and attention to detail

PC proficiency, including basic knowledge of MS Office products, including Outlook, Word and Excel

Exceptional personal character

High School Diploma (or equivalent) 

 

What We Offer: 

 

Still wondering if IOA is the right fit for you? 

Any unsolicited resumes or candidate profiles submitted to e-mail accounts of employees of Insurance Office of America, hereafter referred to as IOA, or any of its subsidiaries are considered property of IOA for recruiting purposes and are not subject to payment of agency fees. In order to be an authorized vendor for IOA, any such agency must have an existing formal written agreement signed by an authorized IOA HR leader and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged by IOA on the particular search by a member of our Talent Acquisition Team. Likewise, for our authorized Vendors, if the candidate submission process is not followed, no agency fees will be paid by IOA or our subsidiaries.


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