Location
Atlanta, GA | United States
Job description
Families First is a Georgia non-profit family service agency. We assist over 21,000 children and families each year, and we have been serving metro Atlanta for 133 years. Our mission is to build resilient families so all children can thrive.
Everything our agency does is about strengthening families—all kinds of families with all kinds of needs. To foster strong communities, we deliver empowering and sustainable solutions to children and families—solutions that improve child well-being and family self-sufficiency. Families First accomplishes our mission by focusing on three impact areas:
- Behavioral Health Counseling : Our services strive to assist families, individuals, youth, and children to express, understand, and cope with life events.
- Navigator Services: Families First Navigators provide intensive and personalized case management by connecting individuals and families with community services and resources while building on their resilience to help them thrive.
- Parenting and Adoption Support Services : Our services include parenting classes and services for divorced/separated parents, family reunification for families impacted by adoption, comprehensive support for Georgia's adoptive/foster families.
Job Description
The Georgia Center for Resources and Support Resource Advisor is responsible for providing post-adoption/post-placement services to adoptive, guardianship and other families who are caregivers of children from the Division of Family and Children Services.
This is a part-time remote position (28-30 hrs. per week) to service the Division of Family and Children Services Regions 8, 10, & 11 with occasional travel to the main office.
PRINCIPAL ACCOUNTABILITIES :
The Resource Advisor is required to perform the following tasks:
- Accept responsibility for providing services to assigned DFCS Regions within Georgia.
- Provide support services to families that might include, but is not limited to, providing information; resource referrals; crisis intervention referral; and researching resources and facilitating families access to specialized resources.
- Follow-up with families requesting assistance with phone or virtual connections to families considered at risk of disruption or dissolution.
- Each week make 10 calls to adoptive families using the Widely Important Goals process; document these calls in the Resource Advisor Monthly Report
- Provide training from credential presenters once every other month that enhances participant understanding of being a caregiver/parent.
- Identify a minimum of 6 local and/or regional resources each month, vetting and listing them on the GACRS website and in the Resource Advisor’s Monthly Report.
- Review listed regional and local resources each month to determine if they are current, outdated or should be deleted. Submit this information to the IT Consultant and include the information in the Resource Advisor’s Monthly Report.
- Connect with DFCS staff to share information and determine if there are services GACRS can provide; this should include participating in DFCS meetings and or activities.
- Respond within one working day to calls from families to respond to their need for service.
- Participate in local activities such as regional meetings, AFPAG meetings, DFCS RD meetings, and other meetings in which GACRS staff can promote the services and support the program provides.
- Develop relationships with other support groups, community leaders, and local public relations staff.
- Use all opportunities to provide information on local resources for post-adoption support and services for adoptive and guardianship families. Include these activities in the monthly report.
- Advocate for and coordinate services for adoptive and guardianship families and their children.
- Present, when requested, public speaking activities that represent GACRS within a community.
- Include accurate statistical data and documentation for all activities in the monthly report.
- Enter Intake data into the Families First data management system.
- Participate in trainings that support knowledge and awareness of programs and other services within Families First and other agencies.
- Other duties as assigned.
CORE COMPETENCIES:
- Accountability – employee follows through on assignments, completes all required tasks and behaves with honesty and integrity.
- Communication skills -employee can communicate effectively with coworkers, is a good listener, can explain their point of view, and conveys a positive and helpful way of making suggestions or giving feedback.
- Flexibility – employee shows a willingness to adjust the work or priorities when a task is changed thereby committing to the outcome and program deliverables.
- Initiative – employee contributes innovative thinking and commitment to the task and will when required agree to work extra hours.
- Stress management – employee maintains a healthy work/life balance to keep stress levels down and stay productive and focused.
- Teamwork - employee’s demonstrated ability to work well with others conveys commitment to the agency and the program.
Qualifications
- Required
qualifications
include a minimum of a bachelor’s degree. - Experience for at least one year serving adoptive, foster or guardianship families.
- Ability to comply with a work schedule of 28-30 hours per week that can include some evenings and weekend work.
- Comfort and skill with public speaking, advocating appropriately, excellent interpersonal and relational skills to work with families, other professionals within communities.
- Above average oral and written communication skills.
- Experience in computer technology; skilled at using Word, Excel, PowerPoint, and other Microsoft products.
- Should be a self-starter; able to learn about different aspects of GACRS services.
- Capable of functioning as a positive team player with the GACRS team and agency personnel.
- Ability to respond appropriately to the cultural differences among the agency’s staff and service population.
- Has a valid Georgia’s driver’s license and a vehicle available to use on the job with reimbursement for mileage costs provided by GACRS.
Additional Information
WORKING CONDITIONS:
Resource Advisors have the work from home opportunity. Occasionally will be required to meet at the Families First Main office where there is little to no physical discomfort due to temperature, dust, noise, and the like. May occasionally be required to meet with staff at other locations within the regions of service.
EEO Statement:
It is the policy of Families First not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Families First to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Families First is an Equal Opportunity Employer dedicated to Affirmative Action and Workforce Diversity.
Families First participates in E-Verify.
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