Remote Client Support Specialist
The Virtual Call Center, Inc
Location
Savannah, GA | United States
Job description
Are you ready to leverage your standout communication skills for greater earnings and unbeatable flexibility Dive into an opportunity that transcends the ordinary. Were not just offering a job; were offering a gateway to becoming the Customer Service MVP for some of the most recognized retail brands and Fortune 500 companies worldwide. Imagine the thrill of representing your favorite retail giants assisting customers with their purchases solving shipping mysteries and brightening someones day during service calls. This isnt just any position its your calling.
Why You Because Excellence Chooses Excellence.
Were on the hunt for the cream of the crop and we believe thats you. Ready to showcase your voice in delivering unparalleled service Yearning for a worklife balance that actually respects your time Dream of earning competitive wages without the burnout If you nodded yes youre in the right place.
What We Offer:
- A comprehensive playbook to skyrocket your customer service skills.
- Flexible scheduling that truly fits your lifestyle.
- Be your own boss set your pace and earn what you deserve.
- Freedom to relocate at will embracing the ultimate workfromanywhere lifestyle.
- A communityfocused environment where growth and teamwork thrive.
Requirements
- Strong probing and investigating skills.
- Attention to detail for accurate case management.
- Passion for customer service and delivering empathetic responses.
- Selfstarter with the ability to work independently
- Act as a brand ambassador embodying the Urgently brand.
- Ensure the security of customers information and wellbeing.
- Pass a background check and drug screening.
- Commit to 1525 hours per week (some clients may have weekend requirements).
- Ensure a quiet distractionfree work environment.
- Meet the minimum computer specifications required by the client (laptop or desktop).
- Possess a USB headset with a microphone (required for certification training).
- Have a hardwired broadband internet service (DSL Cable or Fiber Optic connection). Purchase a call center noisecanceling headset connecting to your computer via USB.
Benefits
- Zero Commute: Save on gasoline expenses and eliminate commuting stress.
- Home Office Comfort : Embrace the freedom to work in your PJs from the comfort of your home.
- Eliminate Stress: Say goodbye to transportation costs commuting time and work attire expenses.
- Flexibility: Enjoy the perks of working from home on your schedule.
- Competitive Revenue: Earn while making a positive impact.
- Professional Growth: Explore opportunities for skill development in a dynamic industry.
- Positive Work Environment: Join a team dedicated to delivering exceptional roadside assistance.
- Health insurance dental vision and life insurance offered via Stride Health.
This Is Your Moment.
Dont let this chance slip through your fingers. Were committed to bringing together the best talent with the best companies ensuring toptier customer service and communication excellence. Join us on this journey and lets make an incredible impact together.
Ready to make your mark Apply now and lets achieve greatness together.
Experience: Minimum of 2 years in a customer service role. Home Office Setup: A quiet, professional workspace is essential. Ambient noise should be minimal to ensure focus and professionalism. Internet Requirements: A stable, high-speed internet connection (75+ Mbps download, 10+ Mbps upload) is crucial. Please note, that WiFi connectivity is incompatible with our client applications; an Ethernet connection is required. Communication Tools: Must have a phone readily available for support and assistance. Educational Background: Possession of a high school diploma, GED, or equivalent. Language Skills: Excellent command of English, both in writing and speaking, is a must. We value strong grammatical skills and the ability to communicate clearly and professionally with consumers. Work Ethic: A strong dedication to your work and the ability to excel in a fast-paced environment are key. We\'re looking for committed individuals with a strong work ethic. Communication Proficiency: Exceptional written and verbal communication skills are non-negotiable. We pride ourselves on excellence in customer interactions. Technical Savvy: General knowledge of PCs is required to navigate our systems effectively. Background Check: Candidates must be able to successfully pass a background check. Scheduling Flexibility: Availability for a flexible schedule that includes days, nights, and weekends is required.
Job tags
Salary
