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Location

Chattanooga, TN | United States

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Job description

About Us: iFixit is the nexus of a global community showing people how to fix the things they own. We believe that we can make the world better by empowering people to take control of the things they own. We are the world's foremost experts in repair, and we've set the gold-standard for online repair documentation. Every day we help thousands of people fix their stuff, and we're on a mission to help millions more. 

About the Position:  We're opening a new facility in Chattanooga to enable growth and faster delivery to our customers. We're in the final stages of construction and are looking for an experienced Inventory Operations Manager to lead the set up, start up, and ongoing operations of our new distribution facility. Initially our Chattanooga operation will focus on warehousing and small parcel shipping, but over time it will expand to include LTL and wholesale shipping, assembly, quality assurance, and management of 3PL warehouses. This person will be responsible for overseeing the day-to-day functions of all facets of the warehouse, ensuring efficiency, data-driven quality, financial performance, and alignment with organizational best practices. Integrity, reliability, and respect for your fellow team members are a must.

To apply, please send us a PDF of your resume, as well as a PDF cover letter explaining why you're the ideal candidate for the job. We look forward to hearing from you!

Job Responsibilities:

• Work alongside the COO and Global Inventory Operations Manager in finding, training, developing, and running iFixit's Chattanooga inventory operations team and processes.
• Plan our facility layout to optimize performance, equipment use, team workspaces, and material placement.
• Find, develop, motivate, and manage a team of leads and staff.
  • Monitor, review, and improve employees' performance, including training, disciplining, and mentoring.
  • Assist teams in technical decision-making, scheduling, and management.
  • Help teams or individuals with their work when needed.
• Develop and implement lean operational strategies to meet operational milestones, optimize warehouse efficiency and meet aggressive growth targets.
  • Ensure all inventory is properly received, packaged, stored, and handled by implementing and maintaining processes, while keeping our ERP system accurate.
  • Manage inventory control procedures, cycle counting, and inventory flow.
  • Ensure shipping timelines are met while maintaining accuracy and quality.
  • Ensure compliance with safety regulations, industry standards, and company policies.
  • Develop and track key performance indicators (KPIs) to measure and improve operational performance.
• Continuously identify opportunities for process improvement and implement streamlined procedures to enhance overall warehouse performance.
  • Work in consultation with our team members in San Luis Obispo and Stuttgart, to develop and improve standard global operational and working practices and ensure team members perform standard work.
  • Lead and support problem solving/troubleshooting efforts around process, equipment, and scheduling issues.

Requirements:

• Bachelor's degree in Logistics or a related field (or equivalent experience).
• Proven experience as an Inventory Operations Manager or similar role in a warehouse setting.
  • 5+ years of experience in similar types of work (manufacturing, shipping, kitting/assembly, inventory control).
  • 3+ years of managerial experience.
• Excellent verbal and written communication skills.
• Experience with creating and monitoring KPIs.
• Self-directed, self-motivated, proactive, and deadline-focused.
• High degree of attention to detail.
• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Familiarity with inventory management software and logistics platforms.
• Willingness to travel (regularly to our San Luis Obispo, CA location and occasionally to our Stuttgart, Germany location).

Background on iFixit

We are the leading internet destination for repair, and the champions of the Right to Repair political movement. Our work is reshaping the electronics industry, and manufacturers are rapidly shifting to build repair supply chains. We're going to provide the logistics and technology they need to do so.

iFixit is an ambitious organization: We are an e-commerce company, a how-to instruction publisher, a tool maker, and a public advocate.

We provide repair supply chain support to Microsoft, Google, Motorola, Samsung, Logitech, and more. We provide technician training for Home Depot's power tool rental fleet. iFixit is the largest online resource for hospital equipment repair information. And more!

Our ambition is nothing short of making repair the default behavior for society. We are a catalyst shifting the world to a circular economy, and we need your help to do it.

iFixit's Expansion to Chattanooga

Our roots are in the California technology startup world, but our passion is tinkering. We are thrilled to be joining the making and manufacturing culture of Tennessee.

We are excited to be building our eastern distribution hub and headquarters. We are building a 50,000 square foot flagship location blocks from downtown in the historic Onion Bottom neighborhood on 12th street. The facility will be operational in late Spring, and we are hiring the startup team now.

Read more about our plans (

iFixit is an awesome place to work. Here are some of our perks:

• A career where you will be actively working to make the world better.
• A repairable laptop, and any software you need.
• Full benefits package. 100% employer-paid health insurance through Anthem Blue Cross including medical, dental, vision, and life insurance. Plus a stipend toward coverage for your spouse.
• 401k plan with 4% employer match.
• Flexible vacation time + paid holidays.
• Dependent Care FSA.
• Generous stipends towards repair & wellness.
• $400 towards a bike or alternative method of transportation.
• A sweet pair of headphones to get your head in the game.
• Team member discounts on parts and tools.
• Charitable contribution matching! We'll 100% match your tax deductible contribution.

Diversity Statement:

When you go to a website like iFixit and scroll through the guides, it's easy to forget that there are tons of real people keeping all those bits and bytes running smoothly. But there are literally dozens of us! We're a diverse team, split between two continents—but we're united by a love of tinkering and repair.

iFixit is proud to be an equal opportunity employer. Because we are trying to everyone to fix every thing, we need a team as diverse as our online community. We believe that it takes people of all backgrounds to help us fix the world. Therefore, iFixit does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as protected veteran, status as an individual with a disability, or any of the other important characteristics that make us unique and valuable. iFixit participates in E-Verify.

iFixit is committed to creating a diverse team—not only in who we hire—but through creating a supportive environment for all of our team members based on mutual respect and inclusivity.

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