Senior AWS Connect Developer
Location
Maryland | United States
Job description
Senior AWS Connect Developer
Woodstock, Maryland
6+months
Phone+Skype
JD:-
Candidate must RESIDE WITHIN TWO (2) HOURS of SSA Headquarters in Woodlawn, MD
Key Required Skills
AWS Cloud Architect and Administration, AWS Connect Architect and Developer Experience, Working knowledge of WebRTC & SIP
Position Description
- Design, develop and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes
- Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications
- Support and enhance existing processes based on new requirements or upgrades
- Facilitate requirements gathering, review and document requirements
- Design and develop solutions within the ServiceNow environment
- All other duties as assigned or directed.
DETAILED SKILLS REQUIREMENTS
- Adept at working independently, but also in a team environment
- Demonstrated experience delivering technology solutions in a fast-paced, deadline driven enterprise environment
- Excellent understanding of change management, testing requirements, techniques, and tools to ensure high availability of systems
- Prior Federal government experience
- Self-starter, highly motivated individual who adapts to a dynamic work environment
- Strong attention to detail with an ability to operate effectively across multiple priorities
Basic Qualifications
- Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related field
- 7 years of experience working with large enterprise framework
- 7 years of hands-on experience working with AWS Cloud platform
- 3 years of hands-on experience working with Amazon Connect
- 3 years of experience using Node.js, Python or Java for development
- 3 years of experience in designing call routing & messaging
- Excellent interpersonal and communication skills
- Must be able to obtain and maintain a Public Trust. Contract requirement.
Required Skills
- Solid AWS Cloud and AWS Connect Developer experience
- Extensive experience and knowledge with IVR, Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat
- Experience with process flow documentation creation.
- Strong verbal and written communication skills.
Desired Skills
- Adept at working independently, but also in a team environment
- Demonstrated experience delivering technology solutions in a fast-paced, deadline driven enterprise environment
- Excellent understanding of change management, testing requirements, techniques, and tools to ensure high availability of systems
- Prior Federal government experience
- Self-starter, highly motivated individual who adapts to a dynamic work environment
- Strong attention to detail with an ability to operate effectively across multiple priorities
Education
- Bachelor's Degree in Computer Science, Mathematics, Engineering,
- or a related field with 7+ years of experience
Must be able to obtain and maintain a Public Trust.
Digvijay Kumar
Technical Recruiter STELLENT IT A Nationally Recognized Minority Certified Enterprise
Phone: 16469789309
Email: [email protected] Gtalk: [email protected]
Job tags
Salary
