Location
Temecula, CA | United States
Job description
Job Title: Tasting Room General Manager
Location: Temecula, CA
Company Overview:
Join our esteemed winery in Temecula, renowned for its upscale tasting room and an impressive selection of over 30 varieties. Our winery is not just a destination for wine enthusiasts but an epitome of the finer lifestyle, offering guests an immersive experience in wine culture and luxury.
Job Summary: We are seeking a dynamic and experienced Tasting Room Manager to lead our upscale tasting room operations. The ideal candidate will be passionate about wine, hospitality, and providing exceptional guest experiences. This role is responsible for managing all aspects of the tasting room, including staff management, customer service, sales, inventory, and events.
Key Responsibilities: - Management & Operations: Oversee the day-to-day operations of the tasting room, ensuring a high standard of customer service and operational efficiency. Implement strategies to drive sales and profitability.
- Wine Knowledge & Education: Possess extensive knowledge of over 30 varieties, winemaking processes, and wine industry trends. Educate and guide staff and guests in wine tastings, effectively communicating the uniqueness of each varietal.
- Customer Experience: Ensure each guest receives a memorable and high-quality experience. Address and resolve any customer complaints or feedback with professionalism and courtesy.
- Team Leadership: Recruit, train, and manage tasting room staff. Foster a positive, engaging work environment, ensuring staff are knowledgeable and passionate about wine.
- Sales & Marketing: Drive wine sales and club memberships. Collaborate with the marketing team to promote the tasting room through various channels and events.
- Event Management: Plan and execute wine-related events and private tastings. Coordinate with vendors and staff to ensure seamless event execution.
- Inventory Management: Manage inventory of wines and retail merchandise. Ensure proper stock levels are maintained and accurately tracked.
- Compliance: Adhere to all relevant laws and regulations related to alcohol serving and sales. Ensure the tasting room operates within these guidelines.
Qualifications:
- Bachelor's degree in Hospitality, Business Management, or a related field preferred.
- Minimum of 3-5 years of managerial experience in a winery tasting room or similar upscale hospitality environment.
- Extensive knowledge of wines and the wine industry.
- Strong leadership, organizational, and communication skills.
- Ability to work flexible hours, including weekends and holidays.
- Proficiency in POS systems and inventory management software.
- Exceptional customer service and sales skills.
- Must be 21 years or older with a valid driver's license.
Compensation:
- A competitive salary commensurate with experience.
- Performance-based bonuses.
- Opportunities for professional growth and development in a prestigious winery environment.
Application Process:
Qualified candidates passionate about wine and customer service are encouraged to apply. Please submit a resume and a cover letter detailing your experience and why you would be a perfect fit for this role.
Our winery is an Equal Opportunity Employer and values diversity. We are committed to creating an inclusive environment for all employees.
About Gecko Hospitality: Are you an experienced hospitality or restaurant professional looking for new opportunities? Our niche industry recruiters will help you take a step forward. We’ve helped more than 20,000 professionals find great opportunities over the past 22 years – now it’s your turn
Job tags
Salary
$85k - $95k
