Actively participate in agile daily scrums and ceremonies, updating stories daily in SNOW documenting development progress and collaborating across platform teams
Support and participate in customer requirement workshops, working with product owner/stakeholders to configure requested items and tasks using Flow Designer to manage processes and meet business requirements
Develop applications (scoped and out of the box) working with ServiceNow Studio
Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc.
Design, create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs including advanced scripting of each (including CMS/Service Portal)
Support in the development of use cases and testing procedures, ensuring product functionality, debugging and testing is completed prior to production deployment
Create and maintain system design and operations documentation
Build automated testing in ServiceNow ATF
Ensure all development is created in alignment with ServiceNow Technical Best Practices
Education and Requirements:
DHS EOD Eligible
Minimum of Bachelors Degree or equivalency and 10 years’ experience
Extensive understanding of the ways in which ServiceNow can be configured and customized and scripting within the tool
Experience integrating ServiceNow with external systems through SOAP or REST web services
Experience with the ServiceNow Studio IDE
Experience using the Workflow Editor to configure workflows
Experience with HTML5, JAVA, JavaScript, jQuery, CSS, Angular.js
