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Location

Coeur D Alene, ID | United States

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Job description

Enrollment Services Associate

Job no: 493482
Work type: Full-time Staff
Location: Coeur d'Alene
Hiring range: $17.28 to $19.87
Work Schedule: Full-time, year round
Starting pay range: $17.28 to $19.87

Excellent benefits, including retirement
15 vacation days per year
12 sick days per year
14 paid holidays
Tuition assistance

Pay Grade: C6 To see full Classified Pay Grade Salary Structures click here

Job Summary:
The primary purpose of this position is to provide front line customer service in the Enrollment Services Center, which facilitates easy access to student support services by providing comprehensive academic and enrollment support services to students, faculty, staff, and others. The Enrollment Services
Associate (ESA) plays an integral role in the recruitment and retention of students by providing admission, enrollment, advising, financial and financial aid services to students and their families, and other constituents. The ESA possesses working knowledge of FERPA to ensure information is appropriately shared, and extensive knowledge of enrollment support services and related procedures and deadlines.

Job Description linked below; (some job boards may not include active links so please click Apply or go to see full details);

Minimum Qualifications
Education and Experience : Associates degree and two years full-time equivalent experience working in a customer relations position required, or equivalent combination of education and experience.

Knowledge, Skills, and Abilities:

• Ability to succeed in a fast-paced, high-volume office environment
  
• Ability to learn and use multiple software systems, including student information system, customer relations management system, document imaging, workflow, and Microsoft Office
  
• Excellent oral and written communication skills
  
• Ability to act as a member of a highly-functioning team
  
• Excellent customer service and interpersonal skills
  
• Attention to detail
  
• Ability to understand complex systems
  
• Ability to operate shared office equipment including phone, copier, scanner
  
• General understanding of higher education processes and procedures
  
• Ability to maintain a positive attitude
  Employment is contingent upon successful completion of background check
  Application materials include; resume, cover letter
  Advertised: November 02, 2023 Pacific Standard Time
  Applications close: Pacific Standard Time
  To apply, visit
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About North Idaho College

North Idaho College is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. We are committed to being a welcoming campus that supports a diverse and inclusive learning environment.Founded in 1933, North Idaho College (NIC) is a comprehensive community college located on the stunning shores of Lake Coeur d'Alene. NIC offers degrees and certificates in a wide spectrum of academic transfer and career and technical education programs.

Connections working at North Idaho College

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