Yale University
Location
New Haven, CT | United States
Job description
1. Provides specialized information on administrative, academic, financial aid, and procedural matters to students, prospective students, faculty, and staff. 2. Assists staff, faculty and students with the completion of forms. Identifies and resolves errors through contact with students and University departments. Maintains logs and records of activities. 3. Compiles statistical data and information. Establishes and maintains filing systems. 4. Uses computer terminal to input and retrieve data. Merges and manipulates filing systems. Monitors and reconciles financial data. 5. Keyboards letters, memoranda and other materials. Composes general written material. 6. Schedules and coordinates conferences, meetings, appointments, and classrooms. 7. May oversee and instruct support staff. 8. Performs clerical functions incidental to office activities.
Required Skill/ability 1: Knowledge of Microsoft Office, including intermediate proficiency of Outlook, Word, and Excel.
Required Skill/ability 2: Demonstrated ability triaging incoming phone calls. Demonstrated strong customer service skills. Strong verbal skills and written communication skills.
Required Skill/ability 3: Ability to be a self-starter and to handle multiple tasks, demands and deadlines. Ability to be a team player.
Required Skill/ability 4: Demonstrated willingness to learn new skills and tasks as necessary.
Required Skill/ability 5: Excellent organizational skills; ability to respond to complex problems and initiate corrective action.
Preferred Education: Driver's license preferred. Experience with Housing Director, StarRez or other housing software preferred. Some background in finance and reconciliation strongly preferred.
Work Week: Standard (M-F equal number of hours per day)
Posting Position Title: Office Assistant 3
University Job Title: Admin Asst Grad Dormitory Office
Preferred Education, Experience and Skills: Driver's license preferred. Experience with Housing Director, StarRez or other housing software preferred. Some background in finance and reconciliation strongly preferred.
Four years of related work experience, two of them in the same job family at the next lower level, and high school level education; or two years of related work experience and an Associate's degree; or an equivalent combination of experience and education.
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.
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