Upper Pine River Fire Protection District
Location
Durango, CO | United States
Job description
ESSENTIAL DUTIES:
• Provide administrative support for assigned division such as typing, data entry, and filing
• Answer telephones and provide information to callers, take messages, or transfer calls to appropriate individuals
• Process burn permit and medical records requests
• Finger printing EMT students and the public by appointment
• Supply and uniform inventory
• Pick up mail daily and distribute
• Maintain copier/printers
• Perform light housekeeping duties such as kitchen and bathroom maintenance
• Dress professionally and maintain a clean and professional work area
• May be required to drive in the performance of duties as assigned
NON-ESSENTIAL DUTIES:
May serve in various acting capacities as assigned or appointed for vacancies, or for employee development; May be assigned to or assist with special projects as directed.
REQUIRED KNOWLEDGE:
• Administrative support and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology
• Comprehensive knowledge of Department policies, procedures, rules and regulations and programs of the respective division where assigned
• Computer and computer software applications related to office and support work such as Microsoft Word and Excel
• Filing and record keeping procedures
• Customer service and telephone etiquette
• Office equipment including computer, printer, scanner, fax machine, telephone, shredder, etc.
• Principles and processes for providing internal and external customer services
• English language structure including correct English usage, rules of composition, spelling, grammar, and punctuation
ABILITIES:
• Anticipate issues and address challenges consistent with the District’s goals and mission
• Provide information and explain District’s specific policies, practices, and protocols when assisting the public
• Interpret and apply policies, rules and regulations with good judgment in a variety of situations
• Work independently with minimum supervision
Upper Pine Fire Protection District 2
• Prioritize to meet the Department’s needs
• Listen, read, and understand information and ideas presented through the spoken and/or written word
• Interact tactfully and courteously with Department personnel and the public, providing information and
responding to concerns about the respective divisions and/or programs, policies, and functions
• Demonstrate initiative and exercise good judgment in the performance of duties
REQUIRED SKILLS:
12 months of office experience
Extensive knowledge of Windows based software applications , QuickBooks and Adobe Suite
and Outlook e-mail as well as database familiarization
Excellent organizational and multi-tasking skills
Excellent time management
Absolute confidentiality; Follow all HIPAA requirements
Excellent verbal and written skills
Effectively utilize appropriate technological systems and processes as it relates to individual job
Experience with multi-line phone system and intercom
Experience working with the public desired
Familiarity or knowledge of the Fire Service desired
CPR/First Aide certified
PHYSICAL DEMANDS/WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while
performing the essential functions of this job.
• While performing the duties of this job, the employee will regularly work inside and behind a desk as
well as work outside in various types of weather conditions
• Balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, feeling,
talking, hearing, seeing, smelling, and repetitive motions
• Light work: up to 25 pounds to move objects.
QUALIFICATIONS:
• High School Diploma or GED required
• Valid, current, Colorado driver’s license
• Motor Vehicle Report acceptable to insurance standards
• Pass Background Check and Drug Screening
• Written and Verbal competency in English Language
• Notary preferred
Job tags
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