Location
Orange, CT | United States
Job description
Sr. IT Manager
Our client, an IT Services organization supporting commercial and federal clients, is seeking a Sr. Manager of IT and Communications with a hands-on approach, provides overall leadership, planning, development, implementation, operation, monitoring, evaluation of technology, and management of all areas of information technology across all departments. This is a senior-level position reporting to the VP of Operations for a commercial non-profit customer.
The position is 100% onsite in Orange, CT with occasional travel to various sites in the surrounding area. The client is looking to onboard as a 3-months contract-to-hire.
Responsibilities:
- Collaborate with leadership teams to develop and implement strategic IT plans in support of the organization-s mission.
- Across all CUSTOMER sites, manage information technology resources, including personnel, network infrastructure, web presence, academic and administrative systems, cloud based services, and telephone network.
- Oversee IT system and network security technologies, institute necessary procedures to maintain environment and secure environment.
- Recommend technologies and services that will increase performance, reliability, cost-effectiveness, and infrastructure flexibility, or provide a strategic advantage to the school.
- Create and administer the technology operating and capital budgets.
- Provide and maintain a high-quality technology support environment for all faculty, staff, and students.
- Establish and enforce information technology standards, procedures, and policies.
- Communicate technology-related activities in a timely manner to all stakeholders.
- Work with Facilities/Transportation Supervisor for technical aspects of HVAC, security cameras, and alarm system.
- Support stand-alone systems such as Snowman (student data), SNAP, etc.
- Develop and maintain relationships with external IT vendors and service providers.
- Serve as a liaison between MSP and organization.
- Monitor and manage the IT ticketing system.
- Issue and deactivate of employee badges and IT access, as required.
- Provide IT training to CUSTOMER staff, as required.
- Other duties as assigned.
Required Skills
- U.S. Citizen due to client requirement
- Bachelor-s degree in Computer Science or Management Information Systems required. Master's Degree preferred
- Five years of significant Information Technology leadership experience and proven success in managing information technology resources and services required.
- Ability to be on call 24/7 for production issues
- Excellent professional, leadership, organization, and communication skills (both written and oral).
- Excellent analytical and problem-solving skills.
- Strong technical knowledge and expertise in IT systems, networks, infrastructure, and telecommunications are necessary. Proficiency in various software applications and programming languages.
- Strong project management skills and the ability to prioritize tasks and resources are also important.
- Solid understanding of the latest trends, technologies, and best practices.
- Desire and ability to work in a team-oriented work environment.
- Some travel between locations required.
- Knowledge of HIPAA IT compliance standards.
Technical Environment: Azure AD, O365, Windows AD Hybrid Microsoft Cloud, Sophos VPN\firewalls, Apple devices, Ubiquiti wireless, One Drive, SharePoint, Intune, Google suit, Badge software (strategic security preferred, not required), Google Classroom
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