Laundry/Content Restoration Technician
Location
Harlingen, TX | United States
Job description
- Job Title: Laundry/ Content Restoration Technician
- Job Type: Temporary to Permanent (based on performance)
- Location: Harlingen, TX
- Salary: $10-$11 per hour (DOE)
- Schedule: Monday to Friday; 8:00 am to 5:00 pm (8-hour shift)
Position Overview:
A proficient Laundry/Content Restoration Technician will handle the packing of contents, record items in tracking software, oversee laundry and ultrasonic equipment, and perform various tasks related to the inspection, sorting, cleaning, ironing, and steaming of contents. The role involves preparing detailed documentation, including notes, photos, and documents, in adherence to company policies. The Technician is responsible for explaining active job processes and resolution steps to customers in person.
Job Responsibilities:
- Retrieve work orders for pack-outs, ensuring appropriate equipment and supplies are loaded onto the truck for each job.
- Explain active job processes and resolution steps to customers using printed materials as a guide, with or without supervision.
- Complete assigned jobs following company processes, emphasizing quality control and urgency.
- Perform fire/smoke damage repair tasks, including pack-out of contents, item entry into software, photo documentation, and appropriate cleaning and restoration methods.
- Handle equipment, supplies, vehicles, and products appropriately; report malfunctions or damage to the supervisor.
- Maintain a clean and organized workplace.
- Resolve customer issues, communicate daily job activities with the supervisor and key company staff.
- Prepare documentation and pictures according to company policies for reimbursement from insurance companies.
Qualifications:
- Valid driver's license
- No felony convictions
- Successful completion of a drug test
- High school diploma or GED
Physical Demands and Working Conditions:
The incumbent must be able to meet the physical demands of the job, which include:
- Lifting, carrying, pushing, pulling, or repositioning objects weighing up to 30 pounds frequently
- Standing and walking for extended periods
Job tags
Salary
$10 - $11 per hour
