Zions Bancorporation, N.A.
Location
Midvale, UT | United States
Job description
Zions Bancorporation has just opened an opportunity for a Digital Product Manager within the Digital Products and Strategy Group that works on initiatives to expand our digital presence through cutting-edge technologies. You can be on the front line of our entrepreneurial projects based in Salt Lake City, Utah. If you are ready to move your career forward, read on.
Banking is being digitally transformed and the impact will be greater than we now imagine. Customers want to interact with us differently and have very demanding expectations of their bank. Join our team and lead key aspects of our transformation.
The successful candidate will be responsible for providing our customers with outstanding digital experiences. The ideal candidate will be an experienced technical product manager who is passionate about creating great user experiences and managing a complex technical platform.
What will your day look like? You will:
- Provide business and product leadership for targeted Zions Bancorp digital experience technologies.
- Responsible for full product lifecycle and roadmap of our digital experience platform.
- Provide strategic direction and oversight for user-centered design efforts (i.e. user experience research, user experience design, human-centered design, and more).
- Develop a deep understanding of our targeted users, their context, goals, and needs.
- Document existing customer experience journey maps (CXJM) and create target-state journey maps.
- Work with stakeholders and team members to translate product strategy and roadmap into well-defined user stories, features, and enablers that will realize the product vision, improve the customer experience, and assist in achieving a long-term competitive advantage in the market.
- Work in close partnership with agile product owners to ensure business, software and information requirements are sufficiently documented to inform the development of software solutions.
- Research and create documentation of feature requirements as user stories with an eye toward the larger product needs while focusing on the details of the individual requirements. Derive acceptance criteria for user stories and participate in testing and verifying solutions.
- Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements, provides gap analysis and facilitates future business process modeling for clients.
- Partner with technologists, affiliate banks, and lines of business to ensure alignment on product plans and delivery.
- Define product KPIs and success metrics and implement systemic tracking to quantify opportunities and validate improvements.
- Conduct research on competitors and external market trends.
- Evaluate new opportunities, such as fintech solutions and platforms, including customer engagement capabilities.
- Develop business cases or otherwise gain executive support for new opportunities.
Requirements:
We want a highly motivated individual and a self-starter who has:
- Strong knowledge of technical product management.
- Ability to define a vision and successfully engage diverse stakeholders on the journey to achieve the vision.
- Capability to drive results, is customer focused and able to think strategically.
- Excellent customer relationship skills.
- Highly analytical with experienced technical acumen.
- Bachelor s degree in business, marketing, engineering, or computer science.
- At least 3 years of experience in digital product management or marketing.
- At least 2 years of experience working in the financial services industry, ideally with banking products.
A combination of education and experience may meet requirements.
Location:
This position has a hybrid work from home schedule with a minimum of three days per week in the office at the new Zions Technology Center in Midvale, UT.
The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company s primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:
- Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
- At least 75% of the building is powered by on-site renewable solar energy.
- Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
- Large modern cafe with a healthy and diverse menu.
- Healthy indoor environment with ample natural light and fresh air.
- LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.
Benefits:
- Medical, Dental and Vision Insurance - START DAY ONE!
- Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
- Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
- Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
- 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
- Mental health benefits including coaching and therapy sessions
- Tuition Reimbursement for qualifying employees
- Employee Ambassador preferred banking products
Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.
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- Dice Id: 10113943
- Position Id: 8212597
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