Sr ServiceNow Developer - Certified
Location
Oregon State | United States
Job description
POSITION SUMMARY:
A Senior ServiceNow Developer, the client needs a “ doer ” they already have a lead for this project. The manager stressed the importance of someone that can take initiative and not “wait for instructions”.
The manager would like someone with hands-on experience doing an HR Implementation in ServiceNow and UI or Workspaces implementation in ServiceNow.
Key Skills:
1. Experience creating APIs.
2. Workforce optimization experience.
3. Process optimization experience.
4. HR and Workday
5. ITSM – working with portals and workspaces.
6. Performed custom “ rally integrations. ”
7. HR Integrations with Power BI.
8. HR Integrations with Snowflake.
9. Helping to improve reporting in Snowflake .
QUALIFICATIONS:
- 8 years’ experience building or maintaining Rest APIs
- 8 years’ experience with web-based development languages (JavaScript, HTML, CSS, AJAX, XML)
- 8 years’ experience with SQL and relational databases
- 5 years’ experience with IT Service Management (ITSM) & with HR Service Delivery (HRSD)
- ITIL related certification – Foundations or higher
- Certification: ServiceNow Certified Application Developer – (included recent Deltas)
- Experience with Integration Hub, Managed and Custom Spokes
- Experience building Custom Applications, including new roles, tables, metrics, & reporting .
- Ability to present and explain technical information to diverse audiences.
PREFERRED QUALIFICATIONS:
- 8 years’ experience in IT, software development, or ServiceNow administration
- ServiceNow Certified System Administrator & Certified ServiceNow Developer
- 3 Additional Certifications within ServiceNow modules HR IMPLEMENTATION, WORKSPACE IMPLEMENTATION
- Experience with Agile / Scrum methodology.
RESPONSIBILITIES:
- Architect solutions across ITSM, HRSD, and Custom Applications to streamline operations and enhance user experience.
- Lead the design and implementation of complex ITSM workflows to ensure timely escalations and communications, minimize service disruption, and optimize service delivery.
- Lead customization and configuration of Discovery, Event Management and the CMDB to automate incident creation based on alerts and optimize infrastructure visibility and management.
- Collaborate with SecOps teams to automate ticket routing and improve detection workflows.
- Drive HRSD improvement to Case Management, Onboarding, and Employee Experience by leveraging data analytics to optimize the employee experience.
- Manage small projects to build Custom Applications, align requirements to business needs, design solutions with an architect, drive delivery, and create standard operating procedures with Platform Admins.
- Lead integration of new modules, store applications, integrations, and spokes.
- Interface with executive stakeholders to align ServiceNow solutions with business goals and emerging trends.
- Lead for the most intricate, rare, and complex issues that require deep platform knowledge and problem-solving expertise.
- Mentor junior developers, providing guidance on advanced scripting techniques and best practices.
- Design simple solutions with Solution Architect; align tool’s capability to business process needs.
- Oversee development and data management for integrations between ServiceNow Platform and other systems, tools, or services (like Workday or Active Directory)
- Creates and maintain technical documentation in Knowledge Base
Job tags
Salary
