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Location

Waltham, MA | United States

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Job description

Our Company

Unbridled puts people first, and it's embedded into our culture. Our job is to connect companies with their people through engaging and impactful services, from event management to production and creative services. Our values drive everything we do, and we believe in fostering a culture of authenticity and radical generosity. You will thrive at Unbridled because we focus on relationships, keep clients first, and put people before process.

Job Description

The qualified candidate for Account Manager will have long-term career goals in meeting and event management with the intent of growing their accounts business and managing the project teams as it pertains to their accounts. They will be equipped with the experience as well as motivated to consult strategically with clients to promote Unbridled services, develop business within the client account and expand Unbridled's exposure to other new business. They should be extremely self-motivated, driven, committed and a dedicated team player.

Successful Candidates will have. the following:

• 5+ Years meeting or event planning experience to include:
  • Hotel contract negotiation
  • Menu and décor planning
  • Meeting space management
  • Budget creation and management
  • Vendor management
  • Attendee registration
  • Rooming list management
  • Transportation/manifest management
  • On-site operation including staff management
  • Add additional criteria that includes creative design, content, production services and video production
  • Consult clients on strategic meeting managment
• Industry-related experience applies - hotel, destination management, travel director, production
• Excellent computer skills - Microsoft Office, Word, Excel, PowerPoint, MS Teams, Sharepoint, Outlook, Database Management (Cvent or other industry attendee management software)
• Effective, professional business communication skills, - written, presentation, client contact
• Ability to manage a l team of employees and oversee teams on larger or complex client-specific projects
• Travel savvy - ability to travel 1-2 weeks per month (on average, actual travel varies based on client requirements)

Preferred, but not required:

• Industry Affiliations - MPI, PCMA, SITE, others
• International meeting planning or travel experience

What you would be doing at Unbridled:

• Develop and maintain strategic client relationships
• Ensure health of client accounts
• Develop account standards and processes
• Grow account business and actively participate in renewal
• Ensure quality performance of project teams assigned to specific projects
• Communication with clients at all levels of organizations, written and conversational
• Act as lead planner for several programs per year
• Financial responsibilities:
  • Ensure budget accuracy and integrity
  • Create program budgets
  • Participate in program reconciliation
  • ADD - need a comprehensive understanding of client financial objectives year over year
  • Develop and maintain and responsible for fiscal forecast for each account assigned
• Oversee online registration process and website development
• Ensure program resume is created and accurate
• On-site staffing management, maintaining standards of service and image
• Embody our Unbridled brand and culture

Comprehensive Benefits Package

Unbridled provides a comprehensive benefits package to all Unbridled employees, as well as other perks and work-life integration. The package includes:

• Salary Range: $80,000 - $88,000 + commission
• Health & Dental Insurance
• FSA & HSA Plan Options
• Vision Insurance
• Company Paid Life, Short-Term & Long-Term Disability Insurance
• 401k Plan with Discretionary Company Match
• Employee Loan Program
• Paid Time Off
• Sick Leave
• 9 Paid Holidays
• Community Service Leave
• Professional Therapy Benefits
• Cell Phone Allowance

An Unbridled Community Takes All Kinds
We hire top talent from various backgrounds and intentionally cultivate a workplace of belonging where every team member is celebrated for who they are and where differing perspectives are valued. We are committed to creating a diverse, caring community where everyone can feel like they belong, no matter their race, ethnicity, religion, age, gender, sexual orientation, or ability. Come "Be you" with us.

Wage differential is based on seniority, merit, geographic location, education, training and experience. Talk with your recruiter to learn more.


Unbridled provides reasonable accommodation and/or modification to disabled individuals to assist in the application process. Any individual requiring accommodation/modification to complete this application should contact us [email protected]. There is no application deadline for this position.

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Job tags

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Salary