Inside Sales Manager

Location

Kansas City, KS | United States

Job description

Inventory Sales, an EFC International company, is looking for an Inside Sales Manager to join the Inside Sales team at our Kansas City, KS location. They will be responsible for building a highly successful sales team, providing continuous training and support to sales staff, offering superior support to customers, developing and recommending sales strategies for success, and reporting to the executive management team. Excellent communication skills, and the ability to collaborate effectively are essential skills. Experience with P21 or the fastener industry is a plus.

Essential Duties and Responsibilities : To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lead day to day operations of inside sales team.
• Supervise inside sales department to ensure team members meet and exceed sales objectives.
• Maintain and reinforce corporate sales strategy with Inside Sales Team.
• Provide team-wide, highly visible leadership and communication including current prospects, competitive information, and customer feedback.
• Develop and improve inside sales processes to maximize team efficiency and effectiveness.
• Manage medium customer base.
• Sustain and enhance a high level of customer service and satisfaction on all sales transactions.
• Review and align inside sales territory assignments.
• Approve credits, charges, and special shipping arrangements.
• Develop and implement strategic goals that directly support corporate objectives.
• Interview, hire and train new employees.
• Provide sales reports and feedback to executive management team.
• Coordinate, oversee and/or manage repair and maintenance work assignments performed by technicians, vendors and contractors performing building maintenance, landscaping, janitorial work, etc.
• Possess and follow behavioral competencies and necessary skills to achieve overall company desired results and expectations.
• Help create and foster a collaborative and team-based environment and culture across all functional departments within ISC

Education/Experience:

Bachelor's degree from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Office Products word processing software and Contact Management systems.

Supervisory Responsibilities :

Directly supervises 5-10 non-supervisory employees in the Inside Sales Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Job tags

Salary

$75k - $85k