Specialist III, Quality Assurance

Location

Newark, DE | United States

Job description

Requisition  ID : 492478

Job Description

The Quality Assurance Specialist is responsible for the management of quality systems to ensure compliance with quality and regulatory requirements and corporate quality standards.  The Quality Assurance Specialist works closely with all facility personnel to ensure excellent quality performance and full compliance with cGMP and Food Safety requirements.

• Responsible for enforcing Good Manufacturing Practices and other quality-related policies to meet product quality standards.
• Review Production Batch Records and other manufacturing-related documents to verify compliance and record keeping for all mandated manufacturing processes, quality checks, testing, sampling, and sanitation activities.
• Act as QA reviewer for investigations, deviations, complaints, and CAPAs as designated by QA Management.
• Audit quality control of raw materials, packaging components, labels, and finished products to ensure compliance with established specifications and regulatory standards.
• Follow up with implemented programs (GMPs, Good Hygiene Practices, HACCP, Allergen. Control, Cleaning and Sanitation, Pest Control, Equipment Calibration, Organic Certification, etc.) to ensure compliance by all employees and other personnel in the manufacturing facility.
• Assist in the coordination of testing results involving finished products, raw materials, and packaging components and the appropriate release and hold programs associated with these materials.
• Assist in investigating and correcting quality-related issues (including customer complaints) through collaboration with other departments.
• Making proactive recommendations and offering/presenting solutions to the Quality Systems & Regulatory Compliance Department Management to improve quality and work efficiency.
• Share knowledge, skills, and information with other personnel in the Quality Systems & Regulatory Compliance Department and across functional areas.
• Identify and participate in internal quality improvement initiatives, perform gap analyses and risk assessments, develop and implement improvements, and create and revise relevant SOPs.
• Assist in the implementation of policies, operating procedures, quality systems, and programs that ensure proper testing, evaluation, inspection, and technical support to meet product quality standards.
• Participate in all regulatory, third-party, and customer audits and inspections, and corrective action responses.
• Customer Complaints – Responsible for documenting, investigating, and maintaining customer complaints in complaint systems. Contact customers, lead investigations, determine root cause and corrective/preventive action.  Follow up with customers and respond to customers in writing.  
• Assist in maintaining Food Safety and Food Defense programs that define requirements to maintain compliance with Food safety standards.
• Internal Auditing: Work with the site operations team to develop and execute risk-based audit plans to mitigate quality risk.
• Oversee and coordinate the site’s 3rd party Quality audit programs.
• Ensure GMP training is effective in sharing GMP know-how needed to achieve best-in-class quality operations.
• Work with the site Food Safety committee to accomplish Food Safety objectives and to maintain continued compliance with all requirements.  Provide coaching at all levels of the organization.
  

Job Requirements

• Bachelor’s Degree in Life Sciences, Pharmacy, or Engineering with at least 2 years of work experience in quality assurance in dietary supplements, food/beverage, pharmaceutical or cosmetic industry or an Associate degree with at least 5 years of relevant experience in Quality Assurance.
• A good knowledge of Current Good Manufacturing Practices, preferably 21CFR Part 111, 211, IPEC, ICH Q7, FSSC 2200, and food safety.
• Good understanding of quality testing within the food and beverage, pharmaceutical, or cosmetic industry including analytical and/or microbiological analysis. Must possess a basic understanding of chemical and microbiological analysis and basic math.
• Ability to work under pressure (in an extremely fast-paced environment), meet deadlines (overtime work required), and make effective decisions.
• Experience with Root Cause Analysis tools.
• Skill in organization prioritization, and attention to detail.
• Strong team player and leader with the ability to work across multiple functions and disciplines.
• Must be able to effectively communicate ideas (verbally and in writing), be a self-starter, and handle difficult reporting situations.
• SAP experience preferred.

We are a global leader in taste, scent and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more.

Job tags

Salary