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Location

Wilkes Barre, PA | United States

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Job description

Overview

We are currently searching for a Small Business Unit Supervisor to oversee a Team in Underwriting.

Small Business Unit Supervisor: responsible for overseeing a small business regional underwriting team, typically 8-12 direct reports. They will handle higher level referrals, communicate new directives to the team, and work with management on underwriting strategies.

Responsibilities

The Small Business Unit Supervisor is responsible for the day to day operations of a Team, which includes, but is not limited to:

• Supervision and oversight of staff to include production, quality, and training for both new and existing staff.
• Provides regular coaching and constructive feedback to staff.
• Management of workflow and Service Levels.
• Monitoring of daily production within the unit.
• Regular communication with agents.
• Responding to any escalated calls and/or e-mails

Qualifications

• Bachelor's degree or an equivalent combination of education and experience preferred
• Knowledge of all 3 lines of business
• Minimum of 4 years of underwriting experience.
• Prior supervisory experience is preferred, but will consider a combination of insurance experience and prior work history in lieu of supervisory experience
• Leadership ability
• Problem solving/analysis
• Excellent oral and written communication skills
• Strong organizational skills
• Proficient use of a computer
• Attention to detail and accuracy

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Job tags

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Salary