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Location

Wisconsin | United States

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Job description

Are you a dynamic professional with a passion for making a positive impact in healthcare? We have an amazing opportunity for a Senior Client Services Executive II (SCSE) to join our innovative team, working remotely from anywhere in the USA!

About Us:
We are a trailblazer in redefining the traditional pharmacy benefit manager (PBM) model. Committed to making medications more affordable, we celebrate diversity, foster creativity, and encourage growth in a collaborative environment.

Why Join Us?

Innovative Environment: Work in a culture that welcomes new ideas and values excellence in service.
Career Growth: Unlock your potential in an environment that encourages personal and professional development.
Diverse and Inclusive: Embrace a workplace that celebrates diversity and supports creativity.
Role Overview:
As a Senior Client Services Executive II, you'll bring at least 7 years of successful experience in healthcare or related fields, interfacing directly with larger, complex clients. You will play a pivotal role in managing existing PBM clients, co-developing long-term account strategies, and identifying opportunities for growth and enhancement.

Key Responsibilities:

Collaborate with subject matter experts to develop strategic business plans and identify upsell and expansion opportunities.
Manage and retain clients, ensuring overall customer satisfaction.
Lead projects, communicate across various organizational levels, and oversee coordinators.
Conduct client training and assist with escalated member/client issues.
Present data for strategic business plans, value summaries, and performance standard reports.
Investigate and follow up on performance guarantees, presenting results to clients.
Travel to client sites as needed.
What We Expect:

Bachelor's degree in business, marketing, or a related area (preferred).
Knowledge of PBM or healthcare industry.
7+ years of successful client interfacing experience in healthcare, PBM, or related fields.
Willingness to travel as needed.
Strong PC skills (Microsoft Office, Email, Internet).
Valid State Driver's License and current Automobile Insurance Policy.
What You Can Expect from Us:

Remote work flexibility.
Paid volunteer hours.
Educational assistance and professional membership assistance.
Referral bonus program (up to $750!).
Top-notch benefits including health, dental, and vision insurance, flexible spending account, paid time off, and more.
Apply Now:
Seize this exciting opportunity to contribute to our mission! If you're ready to make a difference and grow in your career, apply now.
Employment Type: Full-Time
Salary: $ 90,000.00 Per Year

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Salary