Berkley
Location
Schaumburg, IL | United States
Job description
Berkley Fire & Marine Underwriters was launched in 2013 and is a W. R. Berkley operating unit offering preferred inland marine and related property risks and services. Headquartered in Chicago, Berkley Fire & Marine Underwriters serves customers throughout the United States, both regionally and nationwide. With the ability to craft customized terms, we provide the most effective protection for those in the construction, logistics, manufacturing and transportation industries.
To provide prompt, fair and effective Inland Marine claims service for insureds and claimants through the use of phone and correspondence. This position will primarily focus on legal liability Inland Marine lines including Motor Truck Cargo, Contingent Cargo, Logistics, Warehouse and Riggers Legal Liability. However, the position will not be limited to these lines. Core lines of business include Commercial Property, Builder’s Risk, Contractor’s Equipment and Motor Truck Cargo Legal Liability; plus various other specialty Marine products.
1. Investigation of claims made by insureds and claimants. Including but not limited to proper coverage determination and/or liability determination, 24-hour contacts, taking of recorded statements. Evaluate and negotiate settlements including denial of claims either not covered or where no liability exists. Obtain proper forms and documents.
2. Establishing and maintaining proper reserving throughout the life of the claim file. Maintain appropriate diary schedules of all claims in the care and custody of the adjuster. Evaluate estimates and bills for accuracy and applicability to coverage relating to the type of claims submitted.
3. Complete all necessary reporting forms according to procedures on a daily basis. Entry of proper claim reserves, and claim payments. Maintain in chronological order; appropriate file notes on the system. Initiate subrogation and dispose of salvage according to established procedures.
4. Inform the Underwriting Department of risk hazards discovered through the investigation of the claim. Advise supervisor immediately of all claims of a severe nature or exceeding settlement authority.
5. Direct attorneys, independent adjusters and other vendor/experts on claims in litigation or that require outside assistance. Attend mediations and settlement conferences when warranted.
6. Strictly adhere to all claim best practices and operate within set authority level.
7. Assist in training of other personnel as directed and maintain a good working relationship with supervisors, associates, agents and the public.
8. Participate as a thought partner by giving and receiving constructive feedback and championing innovation and continual process improvement
9. Demonstrates the WRBC Core Competencies and Innovation Behaviors while performing the Essential Duties and Responsibilities
• All claim adjusting positions require positive results in the following areas of performance: Meeting established goals, dependability, customer service, teamwork, management control, judgment, decisiveness and technical ability.
• The position requires reasoning ability to examine and evaluate coverage and liability issues, examine and comprehend data furnished in written or oral form. Apply practical mathematical skills commonly used in the adjusting of property and casualty claims.
• The ideal candidate will exhibit strong written and verbal communication skills and possess the ability to maintain constructive working relationships with internal and external customers despite differing perspectives.
• Critical thinking skills and the ability to manage multiple tasks at one time are integral to success. Further, the ability to self-manage one’s time.
• The position requires specific audio, visual and hearing capabilities involved in the use of computers, telephone and other devices commonly used in an office environment.
• The Company is an equal employment opportunity employer.
Education Requirement
• Must secure and maintain all necessary state adjuster’s licenses and CE credits.
• The ideal candidate will possess a Bachelor’s degree and at least 5 years’ experience handling commercial lines claims
• 5 years Inland Marine claims experience required.
• Must be able to work independently in an entrepreneurial environment.
Job tags
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