Palo Alto Networks
Location
Santa Clara, CA | United States
Job description
Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Our Approach to Work
We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!
Your Career
As a Technical Enablement Specialist at Palo Alto Networks, you are responsible for improving the product and industry knowledge of technical team members from the sales, customer support, and professional services organizations. This role partners with Technical Enablement Architects to design product and industry training.
Individuals in this role are focused on the Palo Alto Networks Cortex portfolio, which brings enhanced security operations, analytics, and automation to customer environments. The position is primarily responsible for technical aspects of the product training, such as product features, configuration, deployment, and optimization using tools within the product. The scope and function of this position require close coordination with Systems Engineering, Product Management, Marketing, Professional Services, Customer Support, and other Shared Services teams. This role will focus on the Cortex portfolio and report to the Senior Director of Technical Enablement.
All candidates must have relevant security orchestration and response knowledge or endpoint detection and response and an understanding of technical training methods. Experience in a Security Operations Center as a senior analyst or operations role is ideal for this position.
More information about Cortex product can be found here.
Your Impact
Your Experience
The Worldwide Shared Services team is dedicated to empowering Palo Alto Networks’ go-to-market teams through innovative solutions and strategic guidance to drive superior outcomes. We strive to equip our teams with the expertise and resources needed to make a meaningful and lasting impact with the customers we serve while achieving sales excellence. We are committed to fostering an environment where our team members can thrive, creating a culture of collaboration and knowledge sharing to drive collective growth and success.
The Team
Our Technical Enablement team is critical to the success of our customer-facing technical personas. Presales and postsales roles rely on us to provide them with product knowledge across all Palo Alto Networks offerings so they can address the needs of our customers. We define product knowledge proficiencies and provide the technical content for individuals to achieve these levels. We seek individuals passionate about sharing knowledge and enabling others to reach their goals. This team moves quickly to address learning objectives by relying on team members' experience and knowledge to educate others in the cybersecurity industry and Palo Alto Networks products.
Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected] .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
The compensation offered for this position will depend on
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Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.
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