Customer Service Representative

Location

Carlsbad, CA | United States

Job description

Job Description :

The CSR position is one of the most vital components of the business. As the CSR you will be the first voice heard to existing and potential customers. You will be responsible for inbound and outbound calling. Outbound calling will be to existing customers for various reasons.

Job Requirements :

• Outstanding customer service skills
• Must be a self-motived individual that has the ability and a can-do attitude to be the first voice of our company.
• Need someone who can answer phones and book calls.
• Must be able to perform outbound calling to existing customer and book appointments.
• Outgoing and energetic.
• Has a pleasant speaking voice.
• A desire to excel at position.
• Minimum high school diploma or GED
• Customer service experience
• Computer literate
• Dog Friendly office

Benefits :

• Medical Insurance
• Paid Training
• Full time schedule
• Positive work environment
• Company teamwork
• PTO/Vacation time
• Bonus and Incentive Programs
• Company & Family Events

If you want to be part of something bigger than just a job, make this a career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers. Please submit your resume to:

Equal Employment Opportunity Policy

John Stevenson Plumbing and Mechanical, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job tags

Salary

$18 per hour