Dry Medic / STOP Restoration
Location
Tualatin, OR | United States
Job description
Dry Medic/STOP Restoration, a leading service provider is seeking motivated Contents Leads to join our dedicated team. If you thrive in an excellent work environment and value quality service and professionalism, then this is the opportunity for you. We are committed to providing peace of mind to home and business owners, and we are looking for reliable, trustworthy, and friendly individuals with a strong work ethic and exceptional customer service skills. At STOP Restoration, we believe in personal and professional growth, and we are eager to invest in and train individuals who demonstrate dedication and effort in their work. This position offers excellent growth potential throughout our company, opening doors to exciting opportunities within our organization. Join our team and become part of a close-knit community that cares deeply about each other and the work we do. The Lead Contents Specialist plays a pivotal role in leading and overseeing all aspects of content and cleaning projects as directed by the project management team. Working in collaboration with the Mitigation Foreman, Coordinators, Facilities Manager, and Field Supervisor, the Contents Specialist ensures the successful execution of content-related tasks, from pack-out and cleaning to storage and documentation. This role is responsible for maintaining high standards of customer satisfaction, content crew performance, and efficient project management. What we offer our Lead Contents Specialists • Represent a company known for exceptional service quality • Access growth prospects and possibilities for advancement • Join an organization that restores lives and businesses affected by water, mold, smoke, and fire damage • Engage in building and belonging to a fun and collaborative culture alongside like-minded individuals • Immerse yourself among accomplished professionals and become a valued member of a high-performing company Offering • Competitive hourly compensation • Health, Dental, Vision Insurance & HSA • 401K Plan & IRA • Employee referral program • Paid Time Off • Employee Assistance Program (EAP) • Cell Phone Allowance • Growth Opportunities • Tool Assistance Program Responsibilities: What you'll get to do Project Leadership • Lead and supervise the contents team to ensure successful completion of all content projects. • Act as the main point of contact on-site during production to handle any project-related issues or inquiries. Encircle Setup and Training • Conduct Encircle setup and deliver thorough crew training for effective platform utilization. Storage Vault Management • Supervise the packing and meticulous tracking of items in storage vaults. • Direct the Facilities team in the proper handling and organization of vault contents. Inventory and Supplies • Collaborate with the Facilities team to maintain adequate stock of cleaning and contents supplies. Scheduling Support • Assist Coordinators in scheduling content projects to ensure timely execution and adherence to timelines. Non-Salvageable Contents • Compile and manage an inventory of non-salvageable contents for proper disposal. Fleet Coordination • Coordinate with Facilities for the distribution of relevant fleet vehicles. Training and Certification • Provide comprehensive content and cleaning training for new hires to meet project standards and safety requirements. • Obtain and maintain fire certification within two months and content certification within six months of starting. Documentation and Compliance • Ensure accurate and timely completion of all paperwork and documentation related to content projects. Customer Satisfaction • Maintain a strong focus on customer satisfaction throughout all project phases. • Maintain open communication with the project management team to address any customer concerns promptly. Qualifications: What we expect you to have • Previous experience in leading content and cleaning projects. • Strong project management skills are essential for this role. • Excellent communication and interpersonal skills are a must. • Proficiency in relevant software and technology, particularly Encircle, is required. • Ability to provide clear and effective training to crew members is important. • Commitment to safety standards and certifications is necessary. • High attention to detail and accuracy in documentation is crucial. • Flexibility to adapt to changing project needs and schedules is expected. • A valid driver's license and reliable transportation are required for this position. About Company: As an industry leader, we are driven to continuously improve our community through the essential work we do. We thrive on building opportunities for success for every member of our team as we promote our culture of compassion, innovation, and growth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Each franchise location is independently owned and operated by a franchise. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to Dry Medic/STOP Restoration.
Job tags
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