Auto Repossession Specialist
Location
Exton, PA | United States
Job description
Job Overview
This position is responsible for review and completion of all requirements for the repossession process for Citadel’s automobile portfolio. This includes but is not limited to maintaining support of the daily flow of repossessions and the handling in the assigning, cancelling, and updating of repossession orders and skip vendors from vehicle placement to recovery.
This position is also responsible for the issuance of all pre and post repossession notifications to members and/or the representation as required.
This position will be responsible as additional support to the Asset Recovery Manager for any departmental overflow in the case of the Manager not being available to initiate or complete these said tasks. The role will also be cross-trained to support all departmental administrative duties.
Responsibilities Repossession
- Handling of placing delinquent automobile loans for repossession.
- Handling of communication and interaction with recovery agents that will assist in maximizing repossessions.
- Daily updating of all repossession attempts provided by vendors and determining if additional steps (placement with ‘skip’ vendors) are necessary.
- Ensure all legal notifications regarding repossessions and sales are properly communicated to members (including review of repossession letters for accuracy).
- Ensure all internal notifications and workflows related to repossessions and subsequent sales or redemptions are processed in a timely manner.
- Process repossession reporting for company-wide use.
- Handling of cancelling any repo cancellation requests.
- Assigning of placing skip requests for unable to find repossession orders.
Filing titles.
- Handling of repossession and skip vendor invoices.
- Processing Sold auctioned vehicles.
- Handling of any impound notices (ie. Parking authority, etc.).
Qualifications and Education Requirements - Knowledgeable and experienced in automobile repossession processing and laws (minimum 3 years) preferred.
- Experience with repossession agents, Collateral Insurance Protection providers preferred.
- Experience with ‘Collect Anywhere’ software preferred.
- Have a strong understanding of department software and systems.
- Experience in building and maintaining relationships with vendor partners, such as skip tracing and repossession agents preferred.
- Microsoft Office, Collect Anywhere, and other applicable Credit Union system experience preferred.
Additional Skills/Notes - Highly organized, detail-oriented person.
- Effective oral and written communication skills.
- Working knowledge of Citadel contracts preferred.
- Ability to multi-task in a fast-paced environment preferred.
- Strong negotiating skills preferred.
#Citadel
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Job tags
Salary
