Location
East Lansing, MI | United States
Job description
Job Title: Multi-Site Community Manager
Reports to: Area Director
Company Overview DTN is a 50 year old vertically integrated real estate firm based in Lansing, MI. We are one of Michigan’s largest and well respected construction, development and ownership companies of multifamily real estate properties. Through our development and operations team DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment. As the Multi-Site Community Manager, you will influence and guide the experience for those that visit a DTN owned or managed community.
Job Summary A Multi-Site Community Manager is the CEO at each property within their assigned portfolio. Through DTN’s core values, you will lead the team in meeting all property objectives to ensure satisfaction to our residents, team members, and owners. Our brand is our reputation. Every DTN associate is tasked with ensuring memorable experiences. As the Community Manager, you are not only a brand liaison but a DTN ambassador to both team members and the residents we serve.
As a Multi-Site Community Manager, your primary responsibilities include: - Leading by example and being a role model for the standards and behaviors consistent with the core values and culture of DTN
- Have positive interactions with all customers seeking to always provide a positive outcome consistent with DTN’s reputation goals
- Train, mentor, and provide leadership to all team members to support the goals of the company, property, and team members
- Coordinate and direct the activities of all team members to achieve daily, weekly, monthly, and annual property goals
- Develop and manage to the annual property budgets for assigned portfolio ensuring financial performance
- Evaluate and manage all property advertising for assigned portfolio and marketing campaigns to ensure they align with meeting property goals
- Maintain depth and knowledge of local market competition and macro market performance
- Through the eyes of our residents and owners maintain curb appeal and property pursuant to annual operating budget and capital plans
- Planning and directing annual capital budgets for assigned portfolio
Core Candidate Qualities: - Track record in a leadership role
- 3+ years of experience in property management, hospitality or retail industries
- Financial acumen with experience managing to a P&L statement
- Desire to provide great customer outcomes
- An eye for detail- Our properties and team members are representing the brand
- Proficient with computers and various software platforms including but not limited to Microsoft Word, Outlook, Excel and PowerPoint. Experience using an industry software is preferred
- Can do attitude- Willingness to take on various roles as may be necessary to achieve property goals
- Availability at night and on weekends at various times during the year
- Reliable transportation to get to work daily and to conduct daily job responsibilities
Benefits: - Health, Vision, and Dental Coverage
- Competitive 401K package
- Paid Time Off
- Paid Holidays
- 8 Hours Paid Annual Volunteer Time
- Education Reimbursement
- Mileage Reimbursement
- Rental Discount at Select DTN Properties
- Ongoing Training, Mentorship and Job Shadowing
- Growth Opportunity
If you are interested in joining our company but do not feel you meet the requirements for this position, APPLY anyway! We are always looking for talented and motivated individuals to join our team in various departments. We will review your resume and will reach out if there are any other roles that closely match your qualifications!
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