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Location

Poughkeepsie, NY | United States

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Job description

Job Details:

The Business Coordinator of Patient Care Services will assist the clinical management team with unit management inclusive of budgets and Information Systems, supervision and management of all clerical staff and clerical support services, and the day-to-day operations of several departments. All responsibilities are to be carried out in collaboration with respective manager(s) to include staffing coordination and position control; collection and reporting of statistical and quality improvement data; administrative assistance and support for patient care services; and management of equipment and supplies.

Responsibilities:

• Data Collection & Reporting:
  • Collects, collates and reports statistical data as directed.
  • Maintains, collects data and preparesspecial projects and reportsas requested/needed. Independently prepares reports and completes special projects. Has the ability to analyze data and make recommendations based on findings.
  • Prepares data for monthly/yearly QA Summary Reports for review by Director.
  • Demonstrates ability to compile spreadsheets, database, graphs, reports, and utilize query design for the required statistical analysis. Demonstrates significant expertise and proficiency in popular business software.
• Administrative Support andInformation Systems Resource Person:
  • Assures the coordination of meetings and administrative assistance as needed.
  • Coordinates and follows-up on various committee activities: provides minutes, compiles materials, agenda and clerical responsibilities as well as support for studies generated. Prepares annual reports to Board of Directors and/or other Administrative Teams. Assistant to Medical Director and/or Physician Chairpersons.
  • Supervises maintenance and distribution of departmental and hospital-wide policy manuals.
  • Provides educational support and in-service education to staff in the access, use and availability of related IS systems.
  • Diagnoses potential IS problems rapidly and resolves in an expeditious manner.
  • Works with IS providers to ensure continuity of function of computer system(s).
• Staffing & Payroll Coordination:
  • Prepares monthly analysis of payroll reports to monitor sick/absent, overtime, orientation hours and employee punctuality.
  • Prepares and submits bi-weekly payroll, when applicable.
  • Maintains staff in-services: education, competencies and mandate lists.
  • Generates and monitors the annual and introductory performance evaluation process by preparing attendance reports and PA packets for manager. Follows up and tracks appraisals to insure completion prior to due date. Completes performance appraisals for clerical staff reporting to Coordinator.
  • Maintains monthly position control for all departments in collaboration with Human Resources department.
  • Coordinates disability and compensation paperwork with Employee Health and Human Resource departments.
• Coordination of Ancillary Services:
  • Coordinates special needs material management (SPD, Linen services, dietary) maintaining department specific par levels based on operation needs. Maintains current inventory of all equipment supplies, non-clinical materials management and special orders. Functions as a materials and inventory manager in departments with high volume specialty supplies and equipment. Demonstrates comprehensive knowledge of products used within the department. Instrumental in reviewing, analyzing financial impact of and introducing new products and equipment to department.
  • Identifies Environment of Care issues and follows up with Plant Operations or Housekeeping.
  • Maintains records and verifies accuracy of all charges.
  • Prepares paperwork related to repair/ replacement of equipment.
  • Acts as liaison with Safety Officer and is the contact person for OSHA Standards regarding hazardous materials.
• Financial:
  • Provides annual budgetary input to Manager(s) and Director of Patient Care Services. Prepares all department annual budgets for Director’s review.
  • Reviews monthly Medicare News Updates and any other payor-related documents and coordinates adjustments to Charge master(s) accordingly.
  • Reviews and investigates monthly budget reports and prepares variance reports to reflect any unusual expenses related to losses, damages, replacement, and other non-budgeted expenses.
  • Provides information to Director of Patient Care Services for integration into Annual Reports.Prepares department annual reports for Director’s review.
• Leadership:
  • Responsible for all aspects of individualsupervision for all clerical staff including interviewing, hiring, orientation, progressive discipline/termination, & annual performance reviews. Initiates retention activities i.e. recognizing exceptional staff. Develops, mentors and motivates staff to assure the provision of safe, quality patient care.
  • Provides for clerical staff education based on identified needs.
• Performs other related duties as directed.

EXPERIENCE

• Minimum of four years in a clerical or administrative assistant role.

EDUCATION

• High School Graduate or equivalent required.
• Completion of Technical Business Program or demonstrated experience/training equivalent to two yearsof college, which includes accounting, data processing and general clerical skills required.
• Associate degree in Business preferred.

LICENSES/CERTIFICATIONS

• N/A

OTHER

• Knowledge and understanding of basic principles of computer operation/ information systems.
• Knowledge of Word, Excel, and other pertinent software programs required for position.
• Demonstrates supervisory skills including the following: problem solving, sound judgment, effective communication and organizational skills.
• Ability to work under pressure, initiative to work independently.

About Us:

MidHudson Regional Hospital

MidHudson Regional Hospital in Poughkeepsie, NY, is home to the mid-Hudson Valley’s most advanced healthcare services. This 243-bed facility cares for more than 10,000 inpatients annually while performing an additional 325,000 outpatient procedures each year. MidHudson Regional Hospital operates the area’s only Level II trauma center, is home to the Redl Center for Cancer Care and Center for Robotic Surgery, and is a destination hospital for patients with serious illnesses and injuries. 

Benefits:

We offer a comprehensive compensation and benefits package which includes:

• Health Insurance
• Dental
• Vision
• Retirement Savings Plan
• Flexible Saving Account
• Paid Time Off
• Holidays
• Tuition Reimbursement

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Salary