Location
Memphis, TN | United States
Job description
Provide timely, accurate and friendly service while preparing the highest quality beverages for our guests. Each bartender’s primary objective is to show our guests such a marvelous time, they will want to return.
Activities & Responsibilities
Primary
- Promote, work, and act in a manner consistent with the mission of KOOKY CANUCK : We are in the service industry, and our clientele is our lifeblood. The clientele literally pays all the bills and should be treated accordingly. It is our goal to satisfy our guests in a manner such that we ensure their return. We offer a casual dining experience, as it is our intention to appeal to everyone in the general public. We want all of our guests to feel comfortable and at home. Hospitality starts from the moment a guest enters our restaurant and it is our job to make sure that their experience is a positive one. The ambiance of the dining room and the cleanliness throughout the restaurant are crucial to providing total service to our guests but is the employees that truly make the difference. Being focused on results and surpassing the guest’s standards will result in turning a consumer into a loyal guest. Bottom line: Smile, Have Fun, and Always put the guest first.
- Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant’s standard drink recipes.
- Accept guest payment, process credit card charges, and make change if necessary.
- Check identification of guests to verify age requirements for purchase of alcohol.
- Clean and sterilize glasses, utensils, and bar equipment.
- Balance cash receipts.
- Record drink orders accurately and immediately after having received them into the register system.
- Attempt to limit problems and liability related to guests’ excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests.
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
- Present drink menus, make recommendations, and answer questions regarding beverages.
- Take beverage orders from serving staff or directly from guests seated at the bar.
- Clean bars, work areas, and tables.
- Reset tables in bar area.
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
- Serve snacks or food items to guests seated at the bar.
- Slice and pit fruit, and prepare other garnishes for drinks.
- Ask guests who become loud and obnoxious to leave, or physically remove them.
- Arrange and maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation, promotion of beverages, and attractive displays.
- Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
- Recognize and learn the names of regular guests
- Assist the restocking and replenishment of bar inventory and supplies.
- Report all equipment problems and bar maintenance issues to the restaurant manager.
- Attend all scheduled employee meetings and offers suggestions for improvement.
- Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
- Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
Supplemental
- Plan, organize, and control the operations of a cocktail lounge or bar.
- Order or requisition liquors and supplies.
- Supervise the work of bar staff and other bartenders.
- Plan bar menus.
- Prepare appetizers such as pickles, cheese, and cold meats.
- Create drink recipes.
- Provide guests with information about local areas, including giving directions.
Tools & Technology (examples in parentheses)
- Bar code reader equipment
- Credit card processing machines
- Cash registers
- Carbonated beverage dispenser (draught foam control devices, electronic beer line maintenance equipment, refrigerated liquid recirculation equipment, soda dispensers)
- Cocktail shakers or accessories (3-piece and 4-piece cocktail shakers, pour spouts, spirit measures)
- Commercial use:
- blenders, graters
- cutlery
- dishwashers
- juicers
- mixers
- strainers (4-prong strainers, cocktail strainers, Hawthorn strainers, julep strainers)
- Domestic mist or trigger sprayers (martini misters)
- Ice shaver machines or accessories (ice chippers, ice crushers, ice flakers)
- Non-carbonated beverage dispenser
- Notebook computers
- Point-of-sale receipt printers
- Point-of-sale terminals and workstations
- Slush and frozen drink machines
- Touch screen monitors
- Internet browser software
- Point-of-sale software (Compris Advanced Manager's Workstation; Compris; Hospitality Control Solutions Aloha Point-of-Sale; ICVERIFY; Intuit QuickBooks Point of Sale; MICROS Systems HSI Profits Series; NCR Advanced Checkout Solution; NCR NeighborhoodPOS; The General Store; ClubSoft Food & Beverage Point of Sale; DataTeam Lunch Express; Dinerware Intuitive Restaurant; Food Service Solutions POSitive ID System; Restaurant Manager)
KOOKY CANUCK was founded in 2004 and opened on June 16, 2005, by the husband and wife team of Lana and Shawn Danko. Our menu consists of a 4lb burger called the Kookamonga, BBQ Eggrolls, Bacon Lettuce and Fried Green Tomato Sandwich, Deep Dish Cookie. We have a full bar including our signature 34oz draft beers and cocktails . We believe that friendly customer service, quality fresh food, perceived value, and a unique, as well as fun experience will keep our guests coming back to KOOKY CANUCK.
Job tags
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