Insurance Customer Service Representative
Globe Life American Income Division
Location
Toledo, OH | United States
Job description
We’re seeking an organized and highly motivated insurance account manager to join our growing team. Responsibilities include managing client communications, nurturing key relationships, and keeping track of all necessary documentation, paying close attention to any policy changes, important deadlines, and legal regulations. You will help customers understand their coverage, add to existing coverage, assist them with any claims as needed, and ensure all relevant data is properly tracked in our secured systems. This is a chance to build on your experience, with plenty of room for growth. If you’re looking to take on an important account management role during this period of high-growth as we attain new business, we’ll provide the training you need to succeed in this position. Start your application today!
Responsibilities:
- Communicate regularly with key industry reps regarding industry standards, insurance products, current rates, coverages, insurance policies, and carriers so that you are always ready to help clients, underwriters, sales representatives, account executives, and the rest of our service team understand and address new rules and policy updates
- Consult with clients to help process quotes and issue renewals or any updates needed to current policies
- Provide helpful answers to clients on any policy or billing questions including explanation of coverage or rate changes to ensure complete understanding
- Facilitate communication with clients and claims adjusters to process all documentation reporting a claim on a current policy
Qualifications:
- Candidates should have basic computer skills and be proficient with Microsoft Office Suite (Word, Excel PowerPoint, etc.)
- Relevant insurance experience as an insurance agent or other position is helpful but not required, training will be provided if your talents are a good match
- Must have very strong follow up, written and verbal communication skills and problem-solving skills
- Candidates should have an Associates or Bachelor’s degree, but all candidates with insurance industry experience will be considered
- Applicants must have an active insurance license in their state or be willing to get licensed in 90 days
About Company:
We attract a select group of leaders, enterprises, and high achievers eager to jumpstart their sales careers with a fast-paced, stable, and internationally growing company. We call that select group Business Athletes. Your performance determines how much money you make and how far you take your career. Working with us gives you the opportunity to earn more than the average hourly wage.
Positive, growth-focused culture.
follow us @ Globe Life American Income Division: SSPS Organization (@ssps_organization) • Instagram
Job tags
Salary
