ServiceNow Requirements Analyst
Location
Virginia | United States
Job description
Description
Introduction
Make a difference for national security by joining a team of dedicated IT professionals who will sustain, modernize and transform the enterprise IT capabilities for the Defense Counterintelligence and Security Agency (DCSA) . The National Security & Space Sector of SAIC is seeking a ServiceNow Requirements Analyst - Acquisition Budget Management (ABM) to support a transformational infrastructure program for DCSA.
SAIC is proud to be supporting DCSA in safeguarding our nation’s information. DCSA is the designated oversight authority on the accreditation of classified facilities, information systems, and the insider threat program. This involves security oversight of more than 10,000 companies and approximately 13,000 facilities involved in classified work throughout the DoD and 31 Federal agencies.
Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secured and adaptable IT infrastructure, provides customer support, and cutting-edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT).
Job Description
Requirement Gathering and Analysis:
- Collaborate with stakeholders to elicit, analyze, and document detailed business requirements specific to the Acquisition Budget Management (ABM) application.
· Documentation and Specification:
- Produce clear and comprehensive functional and technical specifications based on gathered requirements, ensuring alignment with organizational goals and best practices.
Solution Design Support:
- Work closely with solution architects and developers to translate business requirements into actionable design elements for the ABM application.
- Strong analytical and problem-solving skills, with the ability to translate complex business requirements into actionable specifications.
Attention to Detail:
- Strong attention to detail and commitment to delivering high-quality requirements documentation that meets stakeholder expectations.
User Training and Support:
- Assist in the development of training materials and provide support to end-users of the ABM application, ensuring a smooth transition to new features and functionality.
Continuous Improvement Initiatives:
- Actively participate in identifying opportunities for process improvement, optimization, and innovation within the ABM application, contributing to enhanced efficiency and user satisfaction.
Collaboration and Communication:
- Foster strong relationships with product owners, stakeholders, project teams, and technical experts, facilitating open communication, collaboration, and knowledge sharing across functional areas.
- Ability to work collaboratively in a dynamic, cross-functional team environment, demonstrating flexibility, adaptability, and a customer-centric mindset.
- Excellent written and verbal communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
Qualifications
Required Qualifications
It is required that the ServiceNow Requirements Analyst - Acquisition Budget Management (ABM) have the following qualifications:
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
- Five (5) or more years of experience in a similar role, with a proven track record of success in requirements analysis and documentation.
- Secret clearance.
- ServiceNow experience: Experience with the ServiceNow platform, including familiarity with ServiceNow modules.
Desired Qualifications
- ServiceNow certifications.
Target salary range: $105,001 - $115,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Job tags
Salary
