Project/Systems Integrator

Location

Reston, VA | United States

Job description

The Customer is seeking support in the domain of project management and system integration. The focus is primarily in a mission technology area, which uses multiple IT systems and networks that operate in both secure and unsecure environments. The Customer develops, operates, and maintains infrastructure supporting collection, analysis, and day-to-day IT operations including cloud, network, bandwidth, endpoint, and hardware support.

GENERAL DUTIES:

• Create reports, briefings and placemats in a variety of formats, with inputs from staff leads and the relevant project teams.
• Create and maintain templates as needed.
• Coordinate and support meetings including, but not limited to, technical exchanges, kickoffs, cross-collaborations, and ad hoc sessions.
• Provide project management support and coordination on projects such as IT procurements to larger cross-collaboration initiatives, to include strategy and roadmap development.
• Coordinate and work on various organizational data calls with staff and across project teams and support reporting statuses to management.
• Cover agile development duties such as scrum master.
• Assist staff leads with account creation requests and submitting and tracking tickets in ServiceNow.
• Support tracking of budgetary expenditures, including cloud-based provider costs.

REQUIRED QUALIFICATIONS:

• Demonstrated experience with data collection and metrics for generating statistics on application and system usage.
• Demonstrated experience with relationship management and communication.
• Demonstrated experience optimizing business workflows.
• Demonstrated experience with issue management, knowledge management, and IT service requests.
• Demonstrated experience with ticket management systems such as JIRA, Confluence, or ServiceNow, including monitoring and reporting outages.
• Demonstrated experience using JIRA methodologies such as Stories, Epics, and Initiatives.
• Demonstrated experience working with cloud billing interfaces.
• Demonstrated experience writing and proof-reading.
• Demonstrated experience with Microsoft Office tools such as Word, Excel, and PowerPoint.
• Demonstrated experience building polished briefings and reports and delivering them to a team or to leadership.
• Demonstrated experience planning and hosting technical exchange meetings.
• Demonstrated experience planning and hosting meetings with leadership.
• Demonstrated experience operating within a heuristic agile scrum framework.

DESIRED QUALIFICATIONS:

• Demonstrated experience with Customer assessment and authorization (A&A) workflows and tools.
• Demonstrated experience with cloud consoles.
• Demonstrated experience utilizing project management software.
• Demonstrated experience with asset management support, or documenting and tracking IT assets.
• Demonstrated experience triaging network or desktop connectivity issues.
• Certifications: Project Management, Cloud Service Provider certification (Google, AWS, or Azure).

CLEARANCE: ‍

• Full Scope Polygraph minimum

Job tags

Salary