Associate Manager, Information Technology

Location

Lansing, MI | United States

Job description

Associate Manager, Information Technology Objective

To assist Information Technology (IT) managers in the management, development, and support of team members by hiring, training, and developing professional IT staff. To assist in team member functions as needed to support the daily operations of assigned team. To act as a resource and coach to team members to meet department and company objectives. 

Associate Manager, Information Technology Responsibilities

Provide effective management and leadership to team members. Develop and build effective teams to achieve high-quality production support for end-users.

Collaborate closely with managers and directors in the information technology division, with particular emphasis on seamless outage process and communication, root cause analysis, and overall application health. 

Establish effective working relationships with business partners.

Communicate, clearly and concisely, the job expectations and service standards for departmental and individual performances. Set expectations, measure application performance, and ensure quality of work is met. Assist in assigning responsibilities as needs arise.

Assist each team member to create and successfully execute a training and education plan and career goals, utilizing an employee self-appraisal and feedback. Write performance appraisal to detail progress. 

Associate Manager, Information Technology Qualifications

Required

Bachelor’s degree in computer science or related field required, or equivalent experience may be considered.

One to three years of management experience, or a minimum five years of team leadership experience required.

Designations in AINS and/or FLMI required or are actively being pursued.

Preferred

Prior experience at an insurance company preferred.

Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.

PM19

Job tags

Salary