Business Systems Analyst 2 - Client Services - FT - Days | University of California Irvine Health
University of California Irvine Health
Location
Orange, CA | United States
Job description
Business Systems Analyst 2 - Client Services - FT - Days Updated: Feb 15, 2024
Location: Orange
Job Type:
Department: Client Services
UC Title: BUS SYS ANL 2 Position Number: 41061752
Reports to: Clinical Applications Supv 2
Working Title: Business Systems Analyst 2
Cost Center: Client Services (428546)
Bargaining Unit: No Bargaining Unit
FLSA: Nonexempt
Date Created: 2/01/2024
Job Code: 007583
Hours: 40
Shift: Not Applicable
FTE: 1
Position Summary: Incumbent provides routine informatics support for EPIC and Ancillary Departmental Systems. Additionally, provides support for the hardware and software environments necessary to ensure effective operations and gives guidance relative to new applications and technology.
Total Compensation In addition to the salary range listed below, we offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our:
Compensation practices () and
Benefits ().
Salary Range: Hourly Rate Minimum $31.94
Midpoint $44.35
Maximum $56.75
Required Qualifications: - Incumbent will be responsible for reporting to their home location of UCI Health - Irvine as well as supporting the overall organization (Including Orange/Irvine and other offsite locations) as business needs dictate.
- Ability to establish and maintain effective working relationships across the Health System by demonstrating exemplary customer service skills.
- Ability to work flexible hours, including nights and weekends
- Strong interpersonal communication skills to effectively interface with internal and/or external customers
- Understanding of Networking Terminology such as DNS, DHCP, WINS
- Thorough understanding of Microsoft Active Directory and Group Policies
- Working knowledge of Thin client and other terminal related technologies
- Prior experience supporting and configuring BioMedical devices interfacing to EMR's such as Epic, Allscripts or Cerner
- Ability to independently problem solve End-user Computing issues
- Prior experience supporting clinical end users in a rapidly changing environment
- Knowledge of operating system internals, file systems, functions of hardware components, and how hardware and software components work together to form a computer system
- Comfortable with support in Clinical areas such as Operating Rooms, Emergency Department and ICU
- Bachelor's degree or equivalent combination of education and professional experience
- Ability to read, write and communicate effectively in English
- Extensive experience with Windows 7&10
- Experience with Device Integration middleware such as Capsule, DeviceConX and Cerner
- General knowledge of Phone devices and support of communications applications such as Voalte
- Experience using Microsoft Office Applications
Preferred Qualifications: - Experience working with Epic EMR and its various modules
- Prior experience supporting end users in the Clinical environment
- Prior experience supporting Biomedical Device Integration
- Bachelor's degree in Information Systems, Business Administration, or other healthcare related field with course work in systems analysis and development
- Experience in ServiceNow or other enterprise IT Service Management (ITSM) tool
- Experience in MS System Center Configuration Manager (SCCM) or other enterprise endpoint management tool
Conditions of Employment: The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
- Background Check and Live Scan
- Legal Right to Work in the United States
- Vaccination Policies
- Smoking and Tobacco Policy
- Drug Free Environment
The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
- California Child Abuse and Neglect Reporting Act
- E-Verify
- Pre-Placement Health Evaluation
Details of each policy may be reviewed by visiting the following page:
Closing Statement: The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at
[email protected] or at (949) 824-0500, Monday - Friday from 8:30 a.m. - 5:00 p.m.
Physical, Mental, & Environmental Demands To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements
normally expected to perform
regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.
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About University of California Irvine Health
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI's unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities.
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