New Mexico State University
Location
Las Cruces, NM | United States
Job description
499402
Las Cruces, New Mexico, United States
Staff
Staff Full-time
Closing at: Mar 13 2024 at 23:55 MDT
Position Title: Technology Support Tech,Ld
Employee Classification: Technology Support Tech,Ld
College/Division: Cooperative Extension Service
Department: 310100-EXTENSN COMPUTER SUPP SVCS
Internal or External Search: External - Open to all applicants
Location: Las Cruces
Offsite Location (if applicable): Target Hourly/Salary Rate: 46919
Appointment Full-time Equivalency: 1.0
Exempt or Non-Exempt: Exempt
Summary: The Department of Information Technology of the College of Agricultural, Consumer and Environmental Sciences invites you to apply for the position of Technology Support Tech, Ld.
Classification Summary: Provides team leadership in the effective use of personal technology within a unit or department. Establishes and implements personal technology policies, procedures, and standards and ensures their conformance with information systems goals and procedures.
Classification Standard Duties: Position is responsible for overall personal technology activity. Establishes and implements personal technology policies, procedures, and standards and ensures their conformance with information systems goals and procedures. Studies and projects personal technology resource requirements including personnel, software, equipment, and facilities and makes recommendations to management. Maintains currency in new developments and technology. Provides for the training of department staff and end-users. Directs setup and maintenance of library and materials for end user reference and reviews department staff. Ensures that security procedures are implemented and enforced. Provides leadership in the effective use of internal data processing, automated office systems, and data communications. May also manage LAN services. Frequently reports to an Information Systems Executive.
Required Education, Experience, Certification/License, Equivalency
Required Education: High School diploma or GED certificate.; Required Experience: Eight (8) years of experience directly related to the standard duties as outlined.; Equivalency: Completion of a post-secondary degree or certificate may substitute for years of experience.; Required Certification/License:
Knowledge, Skills and Abilities
KNOWLEDGE: Knowledge and understanding of principles, procedures, regulations, and standards applicable to the job. Understanding of the University's mission, vision and goals.; SKILLS: short- and long-term planning; problem analysis and resolution; report preparation and presentation; interpersonal and organizational communication, both oral and written.; ABILITIES: develop and maintain effective working relationships; maintain accurate and orderly records; use independent judgment and initiative; organize and direct activities.
Job Duties and Responsibilities
The job duties and responsibilities of this position focus on improving and providing support for personal technologies (hardware and software) of faculty, researchers, and staff:
- Train and lead other technicians to follow the same standards and principle when implementing personal technologies.
- Stay current on personal technologies and standards. Request new technologies, procedures, and policies to management during reviews.
- Ensure security and standards procedures are implemented and enforced.
- Provide annual insight and review on policies, procedures, and current implementation of personal technologies.
- Continue to provide support for personal technologies assigned to this position
Preferred Qualifications
Special Requirements of the Position
Department Contact: Marcus Krohn, (575) 6463305,
[email protected] Contingent Upon Funding: Contingent upon funding
Bargaining Unit Eligibility: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).
Standard Work Schedule: Standard (M-F, 8-5)
If Not a Standard Work Schedule: Working Conditions and Physical Effort
Environment: Work is normally performed in a typical interior/office work environment.
Physical Effort: No or very limited physical effort required.
Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.
Risk: No or very limited exposure to physical risk.
Job tags
Salary
