Dispatch Manager (Transportation)

Location

Atlanta, GA | United States

Job description

Newrest is hiring for a Transportation/Dispatch Manager

Mission

Are you excited about working with a global leader in In-flight Catering? Newrest is currently hiring for a Transportation/Dispatch Manager who will oversee our Dispatch department and ensure that our flights are delivered efficiently and to a high standard by our drivers. We're looking for a friendly, motivated individual who will be responsible for training and motivating team members to achieve their full potential. As a self-starter, you'll be instrumental in developing clear expectations and holding others accountable. This is a complex, management position that requires someone with strong leadership skills and the ability to get things done through others. If you're up for the challenge and want to be part of an amazing team, we encourage you to apply today!

EDUCATION/EXPERIENCE REQUIREMENTS

• Bachelor's in Operations, Logistics, Business Management, or related field preferred but not required.
• 2-3 years's experience in inflight catering or airport hub environment, manufacturing, logistics, or food industry, or similar industry managing employees. 

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong leadership experience with experience in turnaround environments
• Strong communication skills with the ability to communicate with non-exempt to upper management levels.
• Ability to effectively handle conflict and de-escalate emotionally charged situations
• Good understanding of OSHA, HR, and other employment laws
• Good knowledge of investigation procedures and root cause analysis
• Understanding of lean manufacturing principles and operational processes
• Strategic thinker with creative and excellent problem-solving and decision-making skills
• Resilient self-starter, who can act independently and learn quickly within a rapidly evolving environment
• Aptitude in showing self-initiative and follow-through.
• Detail-oriented and ability to see the big picture.
• Strong ability with Excel, Word, and PowerPoint
• Excellent organizational and motivational skills
• Outstanding attention to detail and observation ability
• Strong analytical skills for interpretation of data to effectively manage risk
• Ability to effectively collaborate with site operations, functional leaders, and external clients and vendors.

Profile

ESSENTIAL FUNCTIONS

Supervisory and Management

• Supervise and manage the work of all the employees in the department.
• Motivate and inspire team members to perform above expectations through proper recognition methods and programs.
• Ensure that all policies and procedures are followed per Newrest and client’s requirements
• Communicate effectively with all crew members and team members
• Hold team members accountable for all expectations

Operations/Logistics

• Ensure compliance with all government regulatory agencies' standards (for example: Food and Drug Administration (FDA), United States Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
• Investigate and complete incidents/accidents documentation
• Observe service operations, ensure all ramp safety, AOA safety, security rules, and regulations are followed, and report any violations.
• Provide solutions to problems that occur during the transportation, unloading, offloading, or any other process.

Quality and Safety

• Ensure that all processes conform to the customer and Newrest specifications.
• Enforce safety processes and legal requirements for transportation and other processes.

Human Resources

• Interview and determine the individuals to join your department.
• Approve time off requests and other leaves of absence
• Mentor and coach team members and provide corrective actions as required.
• Regular and timely attendance is expected for the position.
• Perform other duties as assigned.

Benefits:

• Free lunch provided every day.
• Medical insurance
• Dental Insurance
• Vision insurance
• Life insurance
• Paid holidays
• Paid time off
• 401(k)

With origins in Group Catair in 1996 and founded by its Co-CEO Olivier Sadran and Jonathan Stent-Torriani, Newrest is the only major catering company active in all catering and related hospitality segments including airline catering, buy-on-board, duty-free on-board, contract catering, remote site and support services, rail catering, airport and motorway retail.

With 2017 revenues under management of almost 1.8 billion Euros and more than 30,800 employees worldwide in 49 countries, Newrest is also the first largest ‘independent’ airline caterer worldwide.

Newrest is committed to constant improvement and innovation for its clients, the well-being and progress of its employees and managers, the sustainable and durable development of the company, and total respect for social and environmental values in all of its activities.

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