Customer Service / Scheduler
Location
Stamford, CT | United States
Job description
We are seeking a Customer Service / Scheduler with Excellent Computer and Communication Skills.
The Customer Service / Scheduler will Schedule Service Appointments, Act as Cashier, and Coordinate between Customers and the Service Team.
What We Offer
- Excellent and Competitive Wage Plans
- Career Advancement and Growth Opportunities
- Anthem Medical, and Guardian Vision and Dental Benefits
- Access to 401k and Aflac Disability Insurance
- Paid Vacation, Holidays, and Sick Time
- Employee Assistance Program
- Employee Discounts on Parts and Services
- Employee Vehicle Purchase Programs
Responsibilities
- Schedule Service Appointments
- Answer and distribute incoming sales calls per procedure
- Receive cash, checks and credit card deposit from customers; document, and provide receipts
- Assist managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
- Experience with DealerTrack or Xtime Systems, and Microsoft Office suite is a plus
- Ability to communicate customers' interests needs and requests to management and sales personnel
- Professional personal appearance
- Clean driving record
Who We Are
At Danbury Automotive Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Danbury Automotive Group is absolutely critical to its success and we’re always looking for smart, engaging, creative and dynamic people who want to join a team where they matter.
Because our goal is to exceed a client’s total expectation when they arrive at our dealership, we realize we must first provide that to our associates through continual training, career development and opportunities for growth. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Intrigued? We’d love to hear from you. To apply, please submit your application and resume online. No phone calls please.
Job tags
Salary
