Aleknagik Technology
Location
Rock Island, IL | United States
Job description
Aleknagik Technology, LLC (ATL) is seeking a Video Teleconference Technical/ Facilitator to provide the following:
JOB DEFINITION: The VTC Technical Facilitator is responsible for all aspects of operating and
maintaining Video Teleconferencing Facilities (VTF).
ESSENTIAL FUNCTIONS: The following duties ARE NOT intended to serve as a comprehensive list of
all duties performed by all employees in this classification. Shown are duties intended to provide a
representative summary of the major duties and responsibilities. Incumbent(s) may not be required to
perform all duties listed and may be required to perform additional, position-specific duties.
REPRESENTATIVE DUTIES: The Video Teleconference Technician operates a multitude of audio and
video teleconferencing equipment. Operational tasks include but are not limited to initializing facility
equipment, controlling audio environments, remote camera operation and presentation controls. Must
operate both secure and non-secure facilities. Operate andor assist in operating facilities with and
without touch panel integration.
Installation and operation of video teleconference equipment, troubleshooting of LAN based, IP and ISDN
based audio and video end-points. On-site technical support during video teleconference calls. Perform
test connections and dry-runs. Provide customer training on new installations. Prepare written documents
for user training and operational guides.
Have experience with wireless and wired microphone setup and configuration. Be able to lift and setup
15" speakers on telescoping stands, and wire them back to the amplifier.
Strong understanding of videoconferencing, audiovisual presentations, and collaboration technology
required. Familiarity with both Dial-up (Switched) and Dedicated Subscriber Facilities. Knowledge of Multipoint
Conference switching modes; Voice activated, Lecture, Chair Control and Continuous Presence.
The Video Teleconference Technician's responsibilities may include operation of computers, projectors or
other audiovisual equipment in conjunction with audio and video teleconferencing services; may include
scheduling audio and video teleconferencing sessions, training personnel in operation of audio and video
teleconferencing facilities, and other audiovisual equipment associated with audio and video
teleconferencing facilities.
Responsible for the operation of complex state-of-the-art cryptologic equipment, to include the
management and control of the classified keying materials and operation and maintenance of the secure
command and control video teleconferencing systems.
The employee will also perform remote network management functions utilizing proprietary software to
resolve operational problems throughout the network. The VTC Technician/Facilitator will resolve
network connectivity and interoperability communications problems by utilizing state-of-the-art software
tools and diagnostics.
A/V systems knowledge including cameras, displays, and echo cancellation systems used for audio and
video conferencing.
Provide operation, hardware and software maintenance, oversight, coordination, documentation,
reporting and management for video teleconferencing systems, facilities and networks. Monitor the
performance of video teleconferences in order to correct any problems that may arise, e.g. loss of video,
loss of audio, or disconnects.
Schedule, change and cancel VTCs using the GVS Services on-line reservations and scheduling system.
Coordinates with internal departments and external sites by reviewing and evaluating requirements and
recommends facilities based on specific requirements. Ensures that required connections are
established to coincide with scheduled meetings.
Maintain computer systems in a LAN environment and associated peripherals including workstations and
printers.
Provide site logistic functions and inventory.
Responsibilities may include but are not limited to: Conducting Preventive Checks and Services and
providing technical oversight to the VTC Engineer.
ADDITIONAL SKILLS:
CERTIFICATIONS/REGISTRATION/LICENSING:
ADDITIONAL REQUIREMENTS: Required to work outside the traditional work schedule. This includes
after hour support.
SECURITY CLEARANCE: The candidate will be subject to a government security investigation and must
meet eligibility requirements for access to classified information by possessing or obtaining and
maintaining a U.S. Secret Security Clearance. If an employee is unable to obtain and maintain a Secret
Clearance, the employee will be released from the company.
MINIMUM PHYSICAL REQUIREMENTS: The following demands are representative of those that must
be met by an employee to successfully perform the essential functions of this job. This position requires
lots of walking, occasional equipment moves and configurations. Minor lifting of equipment is required.
Job tags
Salary
