Location
Melbourne, FL | United States
Job description
We are a leading HVAC, plumbing, and electrical company located in Melbourne, FL, and are seeking a skilled General Manager to join the team!
Position Overview: The General Manager is responsible for ensuring the successful operation of all aspects of the business. This includes managing the operations of the business, overseeing staff and performance, strategy formulation and execution, budgeting, customer relations, and meeting all goals and targets. The General Manager will also be responsible for ensuring that the highest quality of products and services are provided to customers.
Key Responsibilities:
- Develop and implement business strategies, plans and procedures to enhance organizational performance and productivity.
- Oversee all operations and service delivery, ensuring the highest level of customer satisfaction.
- Manage and develop relationships with customers, vendors, partners and other stakeholders.
- Manage and oversee budgeting and financial forecasting processes.
- Monitor and analyze business performance metrics and KPI's and take corrective action as needed.
- Ensure compliance to applicable laws and regulations.
- Develop and maintain efficient and effective quality control and assurance processes.
- Oversee sales management and marketing activities.
- Manage and develop the organization's customer relationship management system (CRM).
- Manage and oversee the maintenance of HVAC systems.
- Develop and implement project management procedures.
- Recruit, train and manage staff.
Qualifications:
- Bachelor’s degree in Business Administration, Management, or related field.
- 5+ years of experience in operations management and/or business management.
- Strong knowledge of HVAC systems and project management.
- Experience with customer relationship management (CRM) systems.
- Strong problem-solving and decision-making skills.
- Excellent organizational and leadership skills.
- Strong knowledge of financial and budgeting processes.
- Excellent communication, interpersonal and customer service skills.
- Ability to work and lead in a fast-
Benefits PTO
Medical, Dental, Vision insurance
401K
Role is onsite
Applicants must be authorized to work in the U.S.
Preferred Skills
HVAC
General Manager
CRM
Project Management
KPI
Quality Control
Sales Management
Job tags
Salary
$55k - $75k
