Progress Residential
Location
Charlotte, NC | United States
Job description
Looking for an opportunity with a dynamic, fun, and goal-oriented company? We’re growing quickly and we’re looking for some not-so-typical talent to join our team.
Progress Residential® is the largest providers of high-quality, single-family rental homes in the United States. With more than 90,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership.
Progress is committed to making the home rental process easy and enjoyable for the residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth.
Employment with Progress Residential is conditional on a satisfactory background and drug screen.
Text ProgressJobs to 25000 and you can chat with our Recruiting Assistant Kate who can help you find jobs, apply for jobs and answer your questions.
JOB SUMMARY
The Construction Technician is a key associate in providing outstanding maintenance and repair services for vacant homes in an efficient and effective manner. The Construction Technician works on the Construction Services team. The Construction Technician is primarily tasked with maintenance and repair work for Progress Residential vacant homes and providing excellent customer service.
Ability to assess a service request job assigned and determine the appropriate steps necessary to resolve the service request
Ability to complete electronic forms and service request entering all required information, accurate jobs notes and job photographs
Ability to provide outstanding customer service and be an ideal representative of Progress Residential’s standards
Construction Technician will conduct all business in accordance with company policies and procedures and all state and federal regulations (such as Lead Based Paint, ADA, Fair Housing, HAZCOM Program OSHA, etc.)
Participate in field and formal training related to providing service to Progress homes
Maintain fleet vehicle and inventory within company guidelines
Perform scheduled and unscheduled/emergency repairs, preventative maintenance, property inspections, and service requests including repair, replacement or modification of components, equipment or systems as assigned daily on the following types of systems:
Electrical systems and fixtures
Plumbing systems and fixtures
A/C / Heat Pump and heating systems
Appliances
Water irrigation systems
Stairs, gates, fences, patios, railings, mailboxes
Tile, carpet, and flooring
Interior/exterior lights
Fireplaces
Gas fixtures and appliances
Shutters, interior and exterior doors and trim, windows, sliding glass doors
Door and mailbox locks and keys
Security systems
Ceiling leaks
Walls
Mill work and cabinets
Pool areas, tile, hot tub/spa, pool furniture
Other Service areas as required
Perform routine preventive maintenance services on residential properties and systems
Report all major repairs and requisitions prior to any expenditure of funds
Must be always aware of the condition of the property and take immediate steps to correct any unsafe condition
Follow Fleet vehicle maintenance schedule and keep an organized and clean vehicle/workspace
Ensure all workplace safety standards and practices are upheld
Completes all assigned work in a professional and timely manner
Maintains regular attendance and excellent punctuality
This role is considered Safety Sensitive and full compliance with all Fleet policies and procedures must be always adhered to
Drivers of Progress Residential Fleet vehicles are expected to maintain a good driving record and drive in a safe manner at all times
High school Diploma or equivalent required
Must have a valid Driver’s License in the working state
Minimum of 3 years’ experience required working in residential maintenance, service and repair. Specific requirements:
Must possess the ability to assess condition and diagnose malfunctions or failures within a residential structure including interior and exterior doors, windows and surfaces
Minimum of 2 years’ experience providing routine maintenance, cleaning, inspection, diagnosis and repair of residential homes
Minimum 1 year experience servicing all makes & models of residential appliances with ability to install, maintain, inspect, diagnose and repair or replace defective equipment or components.
Minimum 2 year experience providing routine maintenance, inspection, diagnosis and repair of residential plumbing systems and fixtures.
Minimum 2 year experience providing routine maintenance, inspection, diagnosis and repair of residential electrical systems, devices and fixtures.
Required equipment - Employee must provide their own basic tools required to perform diagnostics and service in a residential environment
Available to work both weekends and evenings
Ability to perform well under pressure and meet multiple deadlines
Ability to interact with residents, management, team members and vendors/contractors tactfully and professionally
Possess strong organizational, communication and customer service skills
Typical Physical Demands - Regularly required sitting and standing for several hours at a time, to climb up and down stairs several times each day, and to lift 50 pounds with ease
Must be knowledgeable of all pertinent laws and EPA and OSHA regulations
Working knowledge of Microsoft Office software and working proficiency with handheld computer (i.e.,Smartphone, iPad)
Honest, ethical and able to work in confidential manner.
What you can expect from us:
Progress Residential® offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:
In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection.
We offer competitive compensation, including a performance-based bonus.
Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 401k match, 10 paid holidays and much more.
Closing Statement:
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
Progress Residential® is a proud Equal Opportunity employer, m/f/d/v.
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