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Location

Decatur, IL | United States

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Job description

At Kirby Risk, a Customer Service Representative is a Multi-Faceted Role with Opportunities for Growth and Development!

What will I be doing as a Customer Service Representative?

• Provide Customer Service Excellence: Exceeding customer expectations and the commitments that we have made. 
• Becoming the "go-to" for customer needs, challenges, and requests
• Putting a smile on the face of our customers as you partner with the outside sales team to keep them satisfied
• Joining forces with vendors to make sure products are delivered on time, every time
• Championing corporate marketing initiatives, such as training events and product launches.
• Taking advantage of the opportunity to build deeply satisfying relationships internally and externally.

As a CSR in the Electrical Supply Industry, you will work hands-on with customers and products, providing customer service excellence, in one or more of these essential areas:

• Counter Sales (Front of Store)
• Inside Sales
• Warehousing
• Supporting and Partnering with Outside Sales and Marketing and Communications
• Vendor Relations—Incoming and outgoing calls

Want to know if you are a good fit? If so, you will meet the following criteria:

• College Course work and/or 2+ years of relevant work experience
• Be a quick study, willing and able to apply ongoing learning
• Strong written, verbal communication, and interpersonal skills
• Keen attention to detail and organizational skills
• Valid Drivers License

To learn more, or to apply, click here! 

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Salary